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Application Support Engineer

2 weeks ago

Cairo, Egypt Siemens Full time

**Siemens Digital Industries Software - Where today meets tomorrow.**

Let's make the difference together
**Meet the team - **Video**

Siemens DISW is a global technology powerhouse. With some of the best-known brands in the world, Siemens has stood for engineering excellence, innovation, quality, and reliability for more than 165 years.

We're looking for an **Application Support Engineer **to join our team in Cairo, Egypt.

**Responsibilities**:

- Troubleshooting customer’s technical obstacles to productivity with Mentor Graphics' software.
- Developing and delivering technical training on new features and product updates.
- Assist other teams such as FAE, marketing, sales to drive product adoption by the customer.
- Developing technical content knowledge base.
- Communicating customers’ technical requirements as well as priority and impact, influencing the product team to meet customer's needs and shape product direction.
- Work collaboratively with the customer and team members to ensure mutual success
- Some travel is required to customer locations for support and training purposes.

Job Qualifications:

- Bachelor’s or master’s Degree in Electronics/ Computer Engineering or similar.
- Solid understanding of Digital Electronics Fundamentals.
- Knowledge if ASIC or FPGA hardware design and implementation using RTL or HLS tool flows.
- Knowledge of VHDL or Verilog, or SystemVerilog for ASIC or FPGA design.
- Knowledge of C/C++ and/or SystemC.
- A strong level of spoken and written English.
- Very self-motivated and results-oriented.
- Excellent organizational and time management skills.

We offer a comprehensive reward package which includes a competitive basic salary, bonus scheme, and generous holiday allowance.

Siemens is an equal opportunities employer and do not discriminate unlawfully on any grounds. We are committed to providing access, equal opportunity.

Siemens. Making real what matters
**If you want to make a difference - make it with us**

**Organization**: Digital Industries

**Company**: Mentor Graphics Egypt Company (A Limited Liability Company - Private Free Zone)

**Experience Level**: Experienced Professional

**Full / Part time**: Full-time