Enterprise Fixed Delivery Senior Manager

2 weeks ago

Mansoura, Egypt Orange Egypt Full time

**Purpose of the job**

The role of Fixed Connectivity and Wi-Fi Sr. Manager is maintaining and increasing the revenue and profitability of Orange Egypt by implementing connectivity and Wi-Fi products. This role is responsible for developing and building new business processes and tools that comply with orange strategies and objectives of capitalizing the revenues through fast implementations

A main focus of this function is to implement Oranges strategy for convergence and digital transformation, and to deliver the marketing & sales initiatives to drive significant revenue contribution. Accordingly, a key part of this job is to handle short and long term, technology adoption projects

**Duties and Responsibilities**

**General**
- Recruits, develops and manages project management team
- Responsible for Orange Egypt's B2B, Fixed ICT Marketing strategy and implementation
- Plan and lead the delivery legacy and new services and products following Orange TTM process
- Represent Orange Egypt with WE, international carriers, etc...



**Leased Lines Delivery Performance**:

- Achieve monthly activation targets communicated by Marketing team.
- Achieve Wi-Fi Monthly activation targets communicated by Marketing team
- Achieve Delivery SLA communicated to end user since PO awarding
- Continuously Enhance Activation Matrix 

**Quality of Reporting**:
****
- Weekly Dashboard on Activation pipeline and achievements
- Weekly Dashboard on Wi-Fi Activation pipeline and achievements.
- Track and report E2E SLA since PO submission on a task per station
- Stock reporting for HW on monthly basis
- Report delayed projects from other teams (sales and back office)
- Report Wi-Fi Tickets monthly
- Report Wi-Fi Stock monthly



**Team Management and Support**:

- Facilitate with TE Fiber and MSAN availabilities
- Plan and Optimize expenses, overtime and travel
- Interfere with Orange customers during delivery
- Report Implementations team's activities and efforts monthly
- HW budget ownership and trigger IEC on time to avoid stock shortage



**Delivery Operations**:

- Updates and Reporting accuracy to top managment
- Align with Technology teams the weekly plans and monitor the network resources needed to fulfill customers implementations 

**Sales Support:**

- Work with Sales Management to define and monitor annual sales targets and KPIs for the products
- Response to sales requests and updates on timely manner.



**Job Specifications**:
**Education**
- Bachelors degree in related field such as business, marketing, electronics, communication, computer science
- Project Management tools hands-on

**Experience**
- 10 years of relevant experience in same or relevant role
- Experience in the telecom industry is a plus
- Technical experience with IT and Telecommunication technologies is a plus

**Skills and Abilities**:

- Strong Planning and STRATEGIC THINKING BASED KNOWLEDGE
- STRONG ANALYTICAL and problem solving SKILLS
- CUSTOMER ORIENTED
- ABILITY TO SIMPLIFY COMPLEX ISSUES AND PRESENTS THEM IN LAYMANS LANGUAGE
- STRONG FINANCIAL & BUDGETING SKILLS
- STRONG NEGOTIATIONS SKILLS
- EXCELLENT PRESENTATION SKILLS
- EXCELLENT COMMUNICATION & INTERPERSONAL SKILLS
- EFFECTIVE MANAGERIAL SKILLS
- DEMONSTRATED ABILITY TO ACHIEVE SET RESULTS
- KNOWLEDGE OF EGYPTIAN MARKET and telecom sector
- ABILITY TO WORK WITHIN A MULTI-CULTURAL ENVIRONMENT
- FLUENCY IN ARABIC & ENGLISH IS A MUST (FRENCH IS A PLUS)
- EXPERTISE IN MICROSOFT OFFICE TOOLS

**Contract**:
Regular

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