Senior Customer Service and Quality Assurance Agent

InstaShop, headquartered in Dubai, is the leading online marketplace for supermarkets, pharmacies, pet shops & other businesses in the Middle East. With a young & motivated team & an office resembling the ones of startups in San Francisco, InstaShop is the right company for individuals passionate about adding value within a fast-growing technology...

Company Description Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business. We also provide...

**Do you value quality or quantity? Would you be able to follow, evaluate, and improve the quality standards of a project?** As a Quality Assurance Analyst, you are part of the Operations team, the center of our business. Within the role, you will be a bridge between our agents and clients. You will work to improve the quality of work of agents working on a...

Job Purpose: To provide the highest level of service in order to sell Emirates airline tickets and services and to assist customers with managing their travel plans. Assist Team Leader and support Customer Service & Sales Agents. Work as part of a team to achieve individual, station and network Commercial objectives. Job Outline: - Ensure the highest...

**Project** Description**: - Delivery Quality monitoring team is a dedicated quality group with three major responsibility areas: - Software engineering process establishment and improvement (including ASPICE assessments and tailoring of the standard process) - Quality assurance (process and work product auditing) - Tools and technologies (maintenance,...

Nok Human Capital is hiring " Customer Service agents " for different languages: - Attractive package - Excellent up to Fluent English level - Excellent up to Fluent Portuguese - Males and Females - 2 Days off - Locations: ( Salah Salem - Maadi ) **Salary**: E£10,000.00 - E£18,000.00 per month

**Job description** - Understand, maintain and deploy organizational standard processes and procedures. - Evaluate the adherence of projects' processes and work-products in accordance with Avelabs standard processes. - Coordinate planning and performing quality assurance review audits. - Participate in following up quality findings to ensure their closure. -...

_**Get the Highest Net Salary in the Market, Get paid in Euro equivalent, 10% increase on the basic salary after 6 months, and get the KPIs paid in Euro equivalent, from 100Euro and up to 160Euros,**_ - **Teleperformance Egypt is hiring Telecommunication Customer Service Agents & Technical Support Customer Service Agents,**_ - **Fluent English Speakers are...

Hiring customer service agents for one of the biggest real state companies. - **Salary**: EGP 6.250 ( Increase on Basic after 6 Months of Hiring ) - **Mixed account**: Arabic **AND** English ( **Voice** ) - **Free Transportation provided**: - **Paid training**: - **GRADS ONLY** **Rotational shifts** ( max 2 AM for females, after 11PM **door to door...

**Project** Description**: - Delivery Quality monitoring team is a dedicated quality group with three major responsibility areas: - Software engineering process establishment and improvement (including ASPICE assessments and tailoring of the standard process) - Quality assurance (process and work product auditing) - Tools and technologies (maintenance,...