Quality Assurance Analyst with Arabic

2 weeks ago

مصر, Egypt Conectys Full time

**Do you value quality or quantity? Would you be able to follow, evaluate, and improve the quality standards of a project?**

As a Quality Assurance Analyst, you are part of the Operations team, the center of our business. Within the role, you will be a bridge between our agents and clients. You will work to improve the quality of work of agents working on a specific account. Best of all is that you will have space for learning, growing, and building your career.

With over 3000 employees across 7 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries, and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success.

**Within your role, you will**:

- Follow the compliance with the quality standards of the project/projects
- Identify, keep records, and inform the hierarchical superiors about the possible non-conformities of quality and their causes.
- Control, monitor, and perform verifications in different phases of the process of aligning the quality of the activity performed by the employees
- Evaluate and identify the training and retraining needs of the project employees, submitting retraining proposals and suggestions for improvement to superior

**What will make you successful in the role**:

- A C1 level of Arabic (both written & spoken)
- A B1/B2 level of English (both written & spoken)
- At least 1 year of experience working in a BPO
- Experience working in the Quality Assurance department within a call center is **a big plus**:

- Excellent command of Microsoft Office tools (especially Excel)
- Good communication and leadership skills
- Adaptability to new circumstances, technologies, and procedures
- Proactivity, driven to suggest and implement quality
- Interest in technical part and use of mobile devices - nice to have

**Sounds good? Find out what you can get**:

- Competitive salary package
- The opportunity to work in a multi-cultural environment
- Employee Recognition
- Learning programs for your development
- Wellness activities for your wellbeing

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.

  • Software Quality Assurance Analyst

    1 week ago

    مصر, Egypt FlairsTech Full time

    Details Required Experience 1 year Department Customer Operations Career LevelJunior Position Location Cairo **Skills**: Sql server API testing Excel Manual Testing Requirements and responsibilities **Software Quality Assurance Analyst**:**Play BIGGER!** Do you want to work in an exciting, rewarding, and collaborative environment where you are...

  • Quality Assurance Analyst

    1 week ago

    مصر, Egypt IntouchCX Full time

    About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

  • Quality Assurance Analyst

    1 week ago

    مصر, Egypt Cognith Full time

    **Company Name**: COGNITH **Job Details**: - **Set up**:_ - Permanent Remote_ - **Salary Range**:_ - Php 40k - Php 45k - No tax_ - **Equipment**:_ - Not provided_ - **Work Schedule**:_ - Monday - Friday_ - Dayshift - Flexible_ **Responsibilities** - Review and analyze system specifications - Collaborate with developers and QA engineers to develop...

  • Quality Assurance Specialist

    1 week ago

    مصر, Egypt Novartis Full time

    385997BR **Quality Assurance Specialist.**: Egypt **About the role** Location: Cairo, Egypt #LI-Hybrid About the Role: As a Quality Assurance Specialist you will be responsible for the technical and market release (QP) after assuring that appropriate practices, systems and processes are in place working closely with the Quality Control (QC) teams, by...

  • Quality Assurance Officer

    7 days ago

    مصر, Egypt Novartis Full time

    387959BR **Quality Assurance Officer.**: Egypt **About the role** Location: Cairo, Egypt #LI-Hybrid About the Role: As a Quality Assurance Officer, you will be responsible for the technical and market release (QP) after assuring that appropriate practices, systems and processes are in place across the manufacturing site’s quality control (QC) teams, by...

  • Quality Assurance and Accreditation Coordinator

    1 week ago

    مصر, Egypt German University in Cairo Full time

    Duties and responsibilities: The German University in Cairo is looking for highly motivated applicants with B.Sc. or M.Sc. degrees wishing to join the Department of Quality Management and Accreditation Committee. **Responsibilities**: 1. Assisting in all accreditation related activities and related reports required for the national and international...

  • Sr Quality Assurance Specialist

    5 days ago

    مصر, Egypt SSC Egypt Full time

    Responsible for overseeing all aspects of software and product testing within the company. - This may include developing test strategies, drawing up test documents, identifying faults, and reviewing QA reports - Knowledge of automated test tools; selenium or alike - Develop and implement test strategies, test plans, and test cases based on project...

  • Quality Assurance

    5 days ago

    مصر, Egypt Informa Markets Full time

    Company Description Informa is the world’s leading business intelligence, academic publishing, knowledge and events business. We serve customers in many different industries, from Life Sciences to Finance, Education, Agriculture and TMT. Listed on the London Stock Exchange and a member of FTSE 100, with over 10,000 colleagues working in more than 30...

  • Senior Quality Assurance Analyst Banking

    2 weeks ago

    مصر, Egypt Expleo Full time

    Overview: Works autonomously and acts as a senior providing professional advice, managing and/or coordinating a technical area. Leads technical areas within Quality Assurance projects using available test frameworks and tools and establishing project plans with on-time and on budget project goals. **Responsibilities**: - Leads or runs multiple phases of...

  • Quality Assurance Leader

    2 weeks ago

    مصر, Egypt On-Hire Full time

    **Title**:Quality Assurance Leader** **Reports to: Head of Manufacturing** **Location: Cairo - Badr Industrial Zone** **Industry: Food manufacturing** **Job Summary**: The Quality Assurance (QA) Leader will oversee the activity of the quality assurance department and staff, developing, implementing, and maintaining a system of quality and reliability...