Call Center Team Leader
2 weeks ago
Assist in the formulation of targets for individuals and teams.
Sharing in setting and reviewing the procedures and ensure adherence to them.
Measure performance with key metrics and keep an accurate record of it.
Prepare monthly/annual results and performance reports.
Monitor queue, track inbound calls and daily statistics.
Review WFM plan of workflow distribution in daily, weekly and monthly basis to ensure that service level is satisfied.
Motivate and encourage staff through positive communication and feedback.
Create effective channels of agent feedback
Ensure full compliance and adherence to policies, procedures, regulatory/internal regulations, related to any transactions executed.
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Call Center Representative
23 hours ago
مصر, Egypt 00E1 - Grifols Egypt Plasma Der Full timeWould you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and...
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Marketing Assistant
2 weeks ago
مصر, Egypt REI Call Center Full timeREI Call Center is hiring marketing assistants to join our team. Job responsibilities: - Gathering data on campaign success, often through collecting audience feedback - Create detailed and visually appealing graphs and present them to business decision-makers - Assisting with the setup, facilitation, and completion of marketing events - Overseeing the...
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Call Center Manager
23 hours ago
مصر, Egypt Nexfit Full timeAbout the job We are looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is utilized to a maximum and that staff are well-organized and productive. An excellent call center manager must be an organized, reliable and results-driven...
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Call Center
7 days ago
مصر, Egypt الصفوة جروب Full timeCall center شباب وبنات (نقبل طلاب) براتب 4500ج (تارجت) مواعيد العمل 6 ساعات الإجازة يومين في الاسبوع اختياري إمكانية العمل من المنزل السن من 17 الي 40 سنة نوع الوظيفة: دائم الراتب: E£4,000.00 - E£4,500.00 لكل شهر
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Call Center Representative
7 days ago
مصر, Egypt Etisal International Full timeAre you passionate about delivering exceptional customer service? We're is seeking enthusiastic individuals to join our team as Call Center Representatives. As a key member of our customer service team, you will be the first point of contact for our valued customers, providing support, resolving inquiries, and ensuring a seamless...
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Call Center Representative
23 hours ago
مصر, Egypt Go Partners Full timeCall Center Specialist is needed for one of the biggest fintech companies in Egypt: Details: - University graduates Max A-age 27 - Experience in call center at least 1y - Excellent Up to Fluent English speakers - Salary: 10K gross + 1k Transportation allowance - Rotational shifts (No overnight shifts) - Location: #Maadi **Salary**: E£10,000.00 per...
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Call Center Agent
1 week ago
مصر, Egypt Go Partners Full time**Your opportunity to join the Banking sector** One of the most popular **Banks** in Egypt is hiring Call Center Agents. **Requirements**: - Graduates from governmental universities. - 0-3 years experience in call center - Cairo & Giza resendients. Details: - Fresh graduates:4.7k+1k kpis. - Experience 1year:5.7k+1k kpis. - VIP customers:6.2k +1k kpis. -...
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Call Center
1 week ago
مصر, Egypt وظفنى Full timeمطلوب موظفين Call center شباب وبنات بمؤاهل وبدون مؤاهل ونقبل الطلبه الراتب 5500ثابت السن من45:18 عدد ساعات العمل ٦ساعات استلام العمل في نفس اليوم العدد محدووود للأستفسار والتواصل خاص...
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Call Center Agent
23 hours ago
مصر, Egypt Al-Futtaim Full timeEstablished in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...
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Call Center Agent
2 weeks ago
مصر, Egypt I Properties Egypt Full timeReal Estate Company is hiring Call center Agent (outbound calls): 1 years of experience Very good command of English Excellent communication skills Company located in New Cairo Ability to Commute: - New Cairo (required) Ability to Relocate: - New Cairo: Relocate before starting work (required)