Senior Project Manager

7 days ago

مصر, Egypt Rackspace Full time

**Overview**

The Professional Services team delivers a wide range of projects for both clients and business partners. The Professional Services Engagement Manager will build and maintain a solid working relationship with coworkers and clients, from pre-sales efforts to project delivery. The Professional Services Engagement Manager will motivate engineering teams and customers’ technology executives, acting as Scrum Master and the central point of contact for all parties to orchestrate technical delivery. The ability to manage customer expectations and establish long-term partnerships by delivering complex projects effectively, on time, on budget, and according to agreed-upon scope, is critical to the Professional Services Engagement Manager’s role.

**What You’ll Be Doing**:

- Hands-on project management, including initiation, planning, and execution of projects and account-related activities, facilitating resolution of issues and roadblocks
- Drive key decisions across projects, manage customer expectations, present and interface with project sponsors, and communicate trade-offs and risks
- Effectively leverage Agile principles, coaching and training technical project and customer team members on best practices
- Continue maintaining relationships with customer contacts in collaboration with sales, during and beyond project delivery

**Qualifications & Experience**:

- Bachelor’s Degree in Computer Science, Engineering, Business, or related discipline, or equivalent professional experience
- At least 3 years of experience in the technology industry, managing projects through a full lifecycle, ideally within a service delivery / consultancy environment
- At least 3 years of hands-on Agile experience, acting as Scrum Master
- Extensive knowledge of project management disciplines, methodologies, best practices, and tools
- Strong communication skills; experience presenting to executives
- Customer-facing consulting experience or experience delivering technology services projects
- Familiarity with cloud technologies, software development, networking infrastructure, data, and/or security
- Technical background (software development/engineering, database/system design, IaaS)
- Self-starter with results oriented, proactive management approach
- Ability to learn on the job quickly and desire to develop expertise in AWS
- Ability to work in a fast-paced consulting environment and collaborate effectively as a team member
- #LI-LP2

**About Rackspace Technology**

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