Dps Risk Manager, Dps

2 weeks ago

مصر, Egypt Souq.com for E-Commerce LLC Full time

Good written and verbal communication skills and ability to translate concepts into clear steps and communicate to stakeholders

Job summary

They will support senior leadership and relevant stakeholders, and will serve as an SME of risk compliance operations and track the effectiveness of the program to comply with the various U.S. and international sanctions rules and regulations.

Key job responsibilities
- Manage program KPI’s
- Manage team and program performance
- Coach and mentor team members
- Monitor and report on daily team attendance
- Co-ordinate workforce Management assignments among team members and validate adherence in lieu with the priorities set
- Review Business and Compliance escalations and share analysis
- Participate in weekly calibration with cross functional operations team & QA
- Gain SME around process and contribute to continuous improvement of SOP’s and tools
- Conduct deep dives to uncover trends, opportunities and draft plan of action to drive sustained efficiencies
- Review weekly performance, covering performance against goals, operational headcount oversight (NPT, Shrinkage etc.), conducts gap analyses and adopt remediation steps
- Participate in weekly and monthly business reviews
- Plan and execute activities that recognize, motivate, and develop your team
- Participate in hiring activities for the program and team
- Analytical and problem solving skills with a can do attitude and willingness to roll up sleeves.
- Experience working with geographically distributed teams within a complex international organization.
- Sense of accountability and sound professional judgment.
- Maintain individual accountability for performance metrics, ensuring ever-increasing levels of productivity and accuracy against established benchmarks.
- Ability to make decisions in a timely manner with incomplete or ambiguous information.
- Maintain the confidentiality of all information obtained during the investigations process.
- Ability to identify, communicate, and champion process improvement opportunities which will benefit internal and external customers.
- ACAMs certification.
- High levels of integrity and discretion in handling confidential information.
- Experience with Microsoft Office, including Outlook, Word, and Excel

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