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Mercedes-benz - Workshop Team Leader

2 weeks ago

مصر, Egypt Abou Ghaly Motors Full time

**Job Information**:
Number of Positions

**1**
***

Business Line

**Automotive**
***

**Required Skills**:

- workshopCity

**Obour**
***

State/Province

**Cairo**
***

Country

**Egypt**
***

Zip/Postal Code

**11311**
***
- Collaborate on the select of, or selecting, new employees in coordination with the Service Manager or Service Management.
- Plan, support and ensure the induction of new employees according to the company’s specifications.
- Conduct appraisals, if necessary with inclusion of the Service Manager or Service Management.
- Conduct performance evaluation appraisals with subor-dinate technicians.
- Determine and specify qualification and continuing education measures for technicians.
- Collaborate on re classifications of pay groups and non-pay-scale salary adjustments.
- Allocate the technicians among the corresponding shifts, including emergency service.
- Conduct, monitor and support annual vacation planningInspect and optimize all work procedures and processes of the workshop with respect to professional and on-time performance of repairs.
- Ensure the processing of orders according to the manufacturer’s specifications.
- Plan, organize, implement and monitor upcoming service measures and special promotions.
- Ensure the availability of all required information and documents, e.g. repair instructions, updates on the diagnostic equipment, wiring diagrams and product information.
- Ensure the availability of all workshop equipment and tools, including the special tools prescribed by Mercedes-Benz, and monitor their proper function.
- Ensure that the overall work environment (work procedures, workplaces) meets the Employer’s Liability Insurance Association or legal requirements and that this compliance is maintained.
- Monitor compliance with the legal requirements within the workshop sector with respect to environmental protection, occupational safety, health protection and fire protection.
- Provide the necessary safety instructions on a regular basis.
- Ensure and communicate emergency management (e. g. alarm plans, first aid).
- Implement and communicate measures for environmental protection, labor protection and work safety, with the aim of creating awareness among employees.
- Support preliminary diagnoses as part of the Service reception.
- Assist, assume or independently perform test drives with the customer in spread cases.
- Perform vehicle testing at the brake test stand and output dynamo-meter.
- Document the diagnostic results on the workshop order.
- Accept workshop orders and transfer and communicate work instructions to the technicians or group leaders, taking into account the necessary qualifications.
- Explain order specifics, indicate the completion deadline and ensure the procurement of necessary replacement parts before the start of work.
- Communicate special customer requirements to be observed, e.g. cleaning the vehicle not necessary.

**Requirements**:

- Trained and certified technician in an automotive service profession (e.g. mechanics technician in the German automotive trade) or comparable training.
- Further education measures, e.g. completion of training as automotive foreman.
- Further qualifications in leadership and/or management.
- In-depth experience at a Mercedes-Benz service outlet.
- Experience in handling the Mercedes-Benz products in your division.
- Experience in leading employees and technical teams.
- Experience in dealing with customers and suppliers.