Billing Associate

1 week ago

مصر, Egypt CEQUENS Full time

As a Billing Associate at CEQUENS, you must be outstanding in data and reconciliations, working within the entire order to cash cycle and focus on day-to-day duties related to customer/vendor billing. Working closely with finance - sales (Enterprise - Wholesale), ensuring sync of payable plans with finance team and co-ordinate follow-up payments with all stockholders. Initiate the billing cycle by exporting clients bills, followed by communication and follow-up via different alerting models. Manage aging collection report and communicate with different stakeholders delinquencies for further actions. We are looking for demonstrated problem-solving, strong interpersonal and communication skills. Solid experience working with large volume transactions and strong attention to details. provide first-class experience that leaves our users highly satisfied.

**Responsibilities**:

- Manage and initiate the billing/credit cycle for Enterprise and Wholesale clients
- Manage CEQUENS service providers account payable
- Manage and maintain aging collection reporting system
- Manage and communicate billing conflicts in alignment with different stakeholders
- Manage and communicate providers/clients commitments
- Generate monthly postpaid clients bills/invoices using CEQUENS systems within agreed SLA
- Validate postpaid invoices using different CEQUENS systems in order to assure accuracy in terms of traffic volumes/rate
- Manage and update clients accounts credit/balance reference to direct communication with clients/account managers
- Follow-up prepaid customer payments and update system/credit notes
- Escalate late postpaid-prepaid payments to concerned teams in order to take proper actions
- Validate account payable invoices using different CEQUENS systems in order to assure accuracy in terms of traffic volumes/rate/price and cost
- Update and maintain aging collection report by total invoices/different currencies on monthly basis, ensuring accuracy
- Update aging collection report by payments dates in alignment with finance team
- Verify and escalate discrepancies in terms of traffic volumes/rate/price/cost differences internally with different stakeholders (Routing - Core Technical team) in order to fetch root cause
- Take corrective refund action according to stakeholders investigation outcome after alignment and approval of management team reference to approval matrix
- Co-ordinate disputes internal process with stockholders and resolve with customers
- Manage and follow-up netting process with service providers in alignment with finance team
- Manage and communicate service providers/clients commitments to different stakeholders in order to maximize profit margins

**Requirements**:

- Minimum of 2-3 Years of Experience.
- Strong Communication Skills.
- Time management Skills.
- Additional area of expertise to have Customer Planning skills.

  • Billing & Collections Specialist

    2 weeks ago

    مصر, Egypt RSA Full time

    **About Outseer** **What you’ll achieve**: **Essential Duties** - Proactively onboard customers to ensure that we have all required information to bill our customers accurately including, but not limited to addresses, tax information, term, receipt preferences, PO’s etc. - Review new deals for completeness and required documentation daily. - Prepare...

  • Office & People Operations Associate

    1 week ago

    مصر, Egypt Delta Misr for Payments Full time

    Sahl is an exciting fin-tech company that aims to change the way people handle their day-to-day finances. We are obsessed with our customer satisfaction and the ability to maintain a culture that is eager to improve the status quo at the heart. Being part of Sahl, we expect you to take ownership in what you do and help us solve complex problems, with an aim...

  • Senior Quality Assurance Associate

    2 days ago

    مصر, Egypt Viatris Full time

    3803 Viatris Egypt S.A.E At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs. Viatris empowers people worldwide to live healthier at every stage of life. We do so via: Access - Providing high quality trusted medicines regardless...

  • Customer Service Associate

    1 week ago

    مصر, Egypt Johnson & Johnson Full time

    **Johnson & Johnson Medical Devices is recruiting for a Customer Service Associate to be located in New Cairo, Egypt.** Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science - bringing innovative ideas, products and services to advance the health and well-being...

  • Restaurant Manager

    4 days ago

    مصر, Egypt Brilliance HR Services Full time

    **Within this, the key responsibilities for this position are**: - To ensure a professional and profitable operation within the framework of the Hotel - With the hotel training manager, identify training needs and develop and deliver the required training for department employees to meet the needs of the business. Support the training of Departmental...

  • Customer Service Associate French Speaker

    6 days ago

    مصر, Egypt Johnson & Johnson Full time

    J&J Egypt is recruiting for a **Customer Service Associate (French speaker) **to be located in Egypt. Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science - bringing innovative ideas, products and services to advance the health and well-being of people....

  • O2c Associate Manager

    2 weeks ago

    مصر, Egypt Majid al Futtaim Properties Full time

    This position is based in MAF Global Solutions (GS). This is a new department which has recently been set-up for all the wholly owned subsidiaries of MAF. This individual will primarily be accountable and responsible for supervising the GS Order to Cash team. Supports in the closure of revenue transactions of EGP 12 Billion annually **Role Details - Key...

  • O2c Associate Manager

    2 weeks ago

    مصر, Egypt Majid Al Futtaim Full time

    This position is based in MAF Global Solutions (GS). This is a new department which has recently been set-up for all the wholly owned subsidiaries of MAF. This individual will primarily be accountable and responsible for supervising the GS Order to Cash team. Supports in the closure of revenue transactions of EGP 12 Billion annually **Role Details - Key...

  • O2c Associate Manager

    2 days ago

    مصر, Egypt Majid al Futtaim Properties Full time

    Majid Al Futtaim Global Solutions invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across...

  • Secretary - Corporate Commercial - Legal

    2 weeks ago

    مصر, Egypt Al Tamimi Full time

    ROLE Secretary - Legal (Hybrid/Remote) **Requirements**: - 3-5 years of secretarial experience with a professional services company - Superior written and oral communication skills in English and Arabic - Familiarity with legal documents and terminology - Excellent knowledge of Microsoft Office suite (Word, PowerPoint, Excel, and Outlook) - Experience with...