(Fluent French) Payments Processor

6 days ago

مصر, Egypt HSBC Full time

-Job description

**Some careers have more impact than others**

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of **(Fluent French) Payments Processor**

Payments Operations team is a wide exposure to know more about banking industry & a rapidly growing team which is driven by passion & a commitment to make a difference.
Payment operations provide services for various payments products around the globe, with offshore presence in China, India and Poland. Currently expanding payment operations to Cairo, Cairo’s operations will focus mainly on MENA Markets (but not restricted to).

What you’ll do:

- Maximizing the productivity and improving the quality to meet customer expectations & achieve maximum interest & profitability.
- Review customer’s payment details to identify possible patterns of money laundering and terrorist financing activity.
- Ensuring compliance with applicable internal policies and procedures and external regulations.
- The jobholder will be required to ensure that all customer instructions are efficiently carried out within agreed time frames.
- Understanding critical documentation and interpreting information and risk involved.
- Ability to multi-task in a fast paced processing environment.
- Effective and speedy prompt problem solving skills.
- Review and analyze transactional activity for suspicious/unusual patterns of activity utilizing various internal systems, reports and external data sources.
- Conclude whether further investigation is warranted based on a reasonable assessment of information obtained.
- Review, collect and transmit supporting details to the Assistant Manager of Operations upon conclusion of review.
- Adhere strictly to compliance and operational risk controls in accordance with Company and regulatory standards, policies and practices; report control weaknesses, compliance breaches and operational loss events;
- Follow appropriate escalation matrix and proactively highlight questionable profiles based on logical reasoning against text-book approach towards procedures;
- Keep current with understanding of systems, policies, procedures and UK regulations.
- Work on short-term projects/assignments with primary focus on quality.
Requirements
- **Fluent French** is a must & English in spoken/ written.
- A Bachelor’s degree or with equivalent industry/functional experience
- Ability to be flexible and willing to change along with changes in corporate and department objectives in addition to recommending changes to assist in meeting these objectives.
- Ability to balance quality and quantity (volumes) with primary focus on quality.
- Is self-motivated, pragmatic (sense of urgency is a must)
- Willing to work a flexible schedule to accommodate business needs.

**What additional skills will be good to have?**
- Banking / Payments Products knowledge will be an asset
- Previous customer service experience will be an asset.

**You’ll achieve more at HSBC

  • Optical Product Engineer

    1 week ago

    مصر, Egypt Jobzella.com Full time

    Optical product engineer is responsible for North Africa region optical product project technical delivery, meet customer satisfaction. fluent French speakers. Bachelor’s Degree or above in communication engineering, electrical engineering, computer field or related fields.Strong technical knowledge about WDM/SDH, familiar with optical transmission....

  • Senior Payments Operations Specialist

    5 days ago

    مصر, Egypt Wego Pte Ltd Full time

    Reporting to the Director of Payments, Risk and Fintech, you will be part of Wego Payment Operations Team responsible to give our customers the best payment experience. As a Payment Operations Specialist, your primary responsibility is to ensure smooth and efficient payment processing within an organization. You will be responsible for managing and...

  • Mo Payments Operations

    2 weeks ago

    مصر, Egypt HSBC Full time

    **Why join us?** Payment Operations provide services for various payments products around the globe, with offshore presence in China, India and Poland. Currently expanding payment operations to Cairo, Cairo’s operations will focus on MENA and Europe Markets (but not restricted to), with language dependencies. **The Opportunity**: The Manager of...

  • Accountant - French Speaker

    2 weeks ago

    مصر, Egypt Atlas Copco Service Egypt Full time

    You will be responsible for one of the following areas based on needs **P2P Area** - Invoice & Debit notes processing - Vendor Payments Prepare the payment proposal as per agreed calendar, ensuring the correctness and respecting the deadlines. - Maintain vendor master data up to date - Analyze vendor accounts, solve negative balances Reconcile vendor...

  • Senior Processor Global Banking and Markets

    3 days ago

    مصر, Egypt HSBC Full time

    **Some careers have more impact than others.**: **If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.**: **HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling...

  • Associate Sanctions Screening French Is a Must

    1 week ago

    مصر, Egypt HSBC Full time

    -Job description **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is,...

  • Maternelle/early Years Teacher

    2 weeks ago

    مصر, Egypt Open Sky International Cairo Full time

    **About Open Sky International** Our first school in Egypt is situated in Heliopolis, Cairo. It is one of the first international branches opened by Open Sky International, an ambitious and innovative new schools’ group based in Paris, and other OSI schools will be opening in various locations in Morocco, Egypt and internationally over the next five...

  • Senior Processor Wcas Gsc Cairo Gsc's

    6 days ago

    مصر, Egypt HSBC Full time

    **Why join us?** HSBC Commercial Banking operates in around 60 countries and territories, covering the developed and developing markets that matter most to our customers. Through our teams of relationship managers, we connect businesses to opportunities, helping them to thrive and grow. We work with a wide range of customers across our three segments, from...

  • Medical Data Processor Officer

    1 week ago

    مصر, Egypt NEXtCARE Health Full time

    Ensure that insurance claims information is entered into the system correctly, to ensure accurate processing and timely payment. Ensure that provider’s fees and service items charges coincide with their existing contract price list. Ensure the accuracy of the entered data as per the existing standard steps and procedures of direct claims processing....

  • Wfh - French & English Bilingual Customer Service

    6 days ago

    مصر, Egypt Callnovo Full time

    Are you passionate about providing exceptional customer service in the tech industry? We are seeking some dedicated individuals to join our team as a Customer Service Representative for our Cloud Camera product. As an integral part of our team, you will be responsible for handling customer inquiries and resolving complaints via phone, completing daily work...