Retail Operation Managers

15 hours ago


مصر, Egypt Toy world Full time

Here is a job description example for the role of retail operations manager; it shows the major duties, tasks, and responsibilities of the position at most firms: - Direct and supervise retail staff across several retail outlets to ensure they meet set objectives - Provide training to retail employees to develop their skills and enhance their job performance - Ensure compliance with company policies and procedures - Provide solutions that address performance issues in a timely and effective manner - Monitor the activities of the customer service presented by staff in the retail outlets to ensure customer satisfaction. - Contact store managers and other retail staff to communicate relevant information - Mentor and motivate sales staff to put in their best in order to achieve set targets & goals - Develop and implement budget and plans for retail operations - Visit retail establishments to ensure efficient and effective management as well as high performance sales - Develop policies for the merchandising of goods in retail stores - Monitor inventory levels to determine the need for stock supply at each retail outlet - Set and regulate product pricing using results of market and demand analysis - Ensure compliance with health/safety policies and procedures at retail sites - Listen to customer complaints to address & resolve their issues - Evaluate operational and financial records to determine sales performance of a retail store.
If you are interested in the job of a retail operations manager, here are the requirements you may need to fulfill to be accepted for the job by most firms: - Education and Training: To become a retail operations manager, you require a Bachelor’s degree in business management, business administration, business studies, or in a similar field. Experience in retail sales and customer service is also required for this position. - Organizational Skills: Retail operations managers are able to coordinate sales operations across a retail chain. - Accounting Skills: They are well versed in reviewing and evaluating sales records and financial statements. - Communication Skills: They are proficient in interacting with store managers and retail staff to communicate information relevant to sales
Toy World is the largest retail chain of branded toys in Egypt with the largest toy store in Egypt. This is in addition to 10 other branches serving you everywhere.



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