Retail Operation Assistant Manager

4 days ago

مصر, Egypt Samsung Electronics Full time

Position Summary

1. Maximize sell-outs by working with the dealers on store level.

2. Strengthen profit-based upselling of premium products by optimizing SKU(Stock Keeping Unit) for each store.

3. Minimize faulty products and obsolete inventory through store's inventory management.

Role and Responsibilities

Retail Channel Strategy:

- Develop the Retail Channel Strategy, Manage the efficient execution of each milestone, and ensure the on-ground implementation on each account level.
- Plan and develop regional marketing & operational tactics to improve the channel performance.
- Manage delivering the Channel’s strategic promotional calendar across the fiscal year.
- Approach and acquire potential, strategic partners to lead the Channel's yearly Geo-Expansion Plans.

Channel Operational Management:

- End to End Management of the Channel different Partners & Field Force Agency assigned Team.
- Handle the resolution of all Partners' / Customers' issues to ensure the smooth business flow.
- Regular Market Visits (Inside & Outside Cairo) to ensure the operational excellence of the stores' businesses.
- Check the competitors' movements and activities, to plan for corrective/preventive action plans.
- Manage Retail Channel's Partners' Yearly contracts.

Reporting & Analysis:

- Setting the Monthly IR/OR Accounts Target.
- Manage the SMSs Channel Profit & Loss Quarterly Exercise, and develop a regular, comprehensive performance analysis, to direct the Trade Decision Support.
- Communicate with the regional team the SMSs performance reports (Profitability & Active stores).
- SMSs Staff contests development, monitoring and closing reports.

Shop Merchandizing:

- Manage the in-store products display and placement, according to Samsung story telling guidelines.
- Verify and maintain Samsung Retail Standards and Guidelines inside Samsung Shops (SOM).
- Manage Brand shop staff to well represent the company and to deliver optimum level of service.

Skills and Qualifications
- Minimum of 6 ~ 9 years of experience in Retail Electronics industry.
- Excellent knowledge of MS Office.
- Strategic planning, analytics, propositions development are mandatory.
- Result-oriented, Strong communication, negotiation, and business agility skills.

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