English Language Program Manager

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The English Language Program Manager is responsible for managing the English language portfolio for the Amideast/Egypt office in Cairo, which features English language offerings for grant-funded and contract programs, as well as fee-for-service courses. He/She is responsible for the oversight of all Cairo grant projects, English language and test prep public classes delivered online and face to face, in addition to Cairo’s English language corporate clients. Along with the English language staff in Cairo, the English Language Program Manager will also work closely with staff in Amideast’s Alexandria office, the Amideast Regional Director of English Language Programs, the Regional Monitoring and Evaluation Director, and staff in other departments. Working within a team environment, the English Language Program Manager will ensure that program planning, design, delivery, and monitoring and evaluation meet Amideast quality standards for English language programs.

**RESPONSIBILITIES**:

- Programmatic & Operational Responsibilities_
- Oversee the day-to-day logístical planning and implementation of English language (EL) programs in Cairo to ensure quality program delivery and effective operational management
- Provide financial and budgetary oversight for grant programs; participate in the development of annual program budgets and pricing reviews for EL programs and services
- Utilize sound project management principles in the implementation of EL grant-funded, contract, and fee-for-service projects and courses
- Demonstrate accurate and up-to-date knowledge of all EL products and services
- Coordinate and monitor the implementation of internal policies and procedures to maintain consistency among EL services in Egypt
- Ensure adherence to donor and client agreements
- Implement agreed-upon EL strategic work plans, monitoring and evaluation systems, and program quality standards
- Contribute to the development and achievement of annual strategic objectives and KPIs for the EL Department
- Contribute to the expansion of EL business through the provision of client details, possible leads, and innovative ideas.
- Participate regularly in Amideast’s regional English language activities for joint planning, exchange of ideas, and alignment of quality standards
- Prepare and submit reports regarding EL activities for the Senior English Language Program Manager, Amideast/Egypt Country Director, Assistant Country Director,, HQ, and clients, as requested
- Monitor and report to the Senior EL Manager on monthly expenditures and revenues for Cairo-based programs and implement measures to ensure highest level of cost control on all EL products and services
- Monitor and report to the Senior EL Manager on all programmatic deliverables, timeline, progress, targets achieved and any obstacle/ challenges faced.
- Support the Senior EL Program Manager in enhancing and developing course offerings in order to best fit the market needs
- Staff Management Responsibilities_
- Participate in the final selection of staff and orient and train staff under the incumbent’s purview
- Supervise and delegate responsibilities to EL Department staff based on clear roles and responsibilities
- Maintain an engaging work environment through continuous staff coaching, training, and development to ensure a high level of productivity, motivation, and retention
- Maintain up-to-date knowledge about the English language field by remaining committed to professional development activities and engaged in the larger TESOL community

**QUALIFICATIONS AND SKILLS**:

- Required_
- Master’s degree in Applied Linguistics/TESOL, or a related major
- A minimum of 5 years’ experience in coordinating/managing training programs
- A minimum of 3 years’ experience in classroom teaching
- Demonstrated experience leading and managing a team
- Experience with planning curriculum and assessment
- Experience with teacher training, mentoring, or coaching
- Extensive knowledge of e-learning and online teaching practices
- Extensive knowledge of the TESOL field and current ELT trends
- Native/near-native proficiency in spoken and written English
- Excellent oral and written communication and presentation skills
- Demonstrated problem-solving, innovation, and ability to take initiative
- Ability to multi-task and prioritize responsibilities
- Excellent computer literacy in MS Office
- Preferred_
- Spoken and written fluency in Arabic
- Additional professional credentials such as Project Management Professional Certification (PMP), or Project Management for Development (PMD Pro) certification
- Minimum TOIEC score of 950 or equivalent.

The physical demands and work environment that have been described is representative of those an employee encounters while performing the essential functions of this position within a standard office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.