English Language Programs Manager

**COMPANY DESCRIPTION**:
Amideast/Egypt provides a wide variety of English language and training courses for professionals from different sectors, university and high school students, and young learners with diverse language development needs. English language and training programs and activities are designed for corporate clients, government entities, donor agencies, and the public. Classes are held in person at Amideast’s office in Cairo or client training sites, as well as online - with English Langauge courses from beginning to advanced proficiency levels as well as different training courses.

The English Language Programs Manager is responsible for managing the English language portfolio for the Amideast/Egypt office in Cairo, which features English language offerings for grant-funded and contract programs, as well as fee-for-service courses. H/She is responsible for the oversight of all Cairo grant projects, English language and test prep public classes delivered online and face to face, Cairo’s English language corporate clients, in addition to the training portfolio. Along with the English language staff in Cairo, the Programs Manager will also work closely with staff in Amideast’s Alexandria office, the Amideast Regional Director of English Language Programs, the Regional Monitoring and Evaluation Director, and staff in other departments. Working within a team environment, the English Language Program Manager will ensure that program planning, design, delivery, and monitoring and evaluation meet Amideast quality standards for English language programs.

**RESPONSIBILITES**
- Programmatic & Operational Responsibilities
- Oversee the day-to-day logístical planning and implementation of English language (EL) and training programs in Cairo to ensure quality program delivery and effective operational management
- Provide financial and budgetary oversight for grant programs; participate in the development of annual program budgets and pricing reviews for EL programs and training services
- Utilize sound project management principles in the implementation of EL and training grant-funded, contract, and fee-for-service projects and courses
- Demonstrate accurate and up-to-date knowledge of all EL and training products and services
- Coordinate and monitor the implementation of internal policies and procedures to maintain consistency among EL and training services in Egypt
- Ensure adherence to donor and client agreements
- Implement agreed-upon EL and training strategic work plans, monitoring and evaluation systems, and program quality standards
- Contribute to the development and achievement of annual strategic objectives and KPIs for the EL and Training Department
- Contribute to the expansion of EL and training business through the provision of client details, possible leads, and innovative ideas.
- Participate regularly in Amideast’s regional English language activities for joint planning, exchange of ideas, and alignment of quality standards
- Prepare and submit reports regarding EL and training activities for the Amideast/Egypt Country Director (ACD), Assistant Country Director,, HQ, and clients, as requested
- Monitor and report to the ACD on monthly expenditures and revenues for Cairo-based programs and implement measures to ensure highest level of cost control on all EL products and services
- Monitor and report to the ACD on all programmatic deliverables, timeline, progress, targets achieved and any obstacle/ challenges faced.
- Enhance and develop course offerings in order to best fit the market needs

**_Staff Management Responsibilities_**
- Participate in the final selection of staff and orient and train staff under the incumbent’s purview
- Supervise and delegate responsibilities to EL and Training Department staff based on clear roles and responsibilities
- Maintain an engaging work environment through continuous staff coaching, training, and development to ensure a high level of productivity, motivation, and retention
- Maintain up-to-date knowledge about the English language and training field by remaining committed to professional development activities and engaged in the larger TESOL community

**QUALIFICATIONS AND SKILLS**
**Required**
- Bachelor degree in business, education or related field.
- A minimum of 7 years’ experience in coordinating/managing programs
- Excellent oral and written communication and presentation skills
- Demonstrated problem-solving, innovation, and ability to take initiative
- Ability to multi-task and prioritize responsibilities
- Excellent computer literacy in MS Office
- Demonstrated experience leading and managing a team
- Native/near-native proficiency in spoken and written English

**Preferred**
- Master’s degree in Applied Linguistics/TESOL, Development or a related major
- Spoken and written fluency in Arabic
- Additional professional credentials such as Project Management Professional Certification (PMP), or Project Management for Devel