Telesales Supervisor

1 week ago

مصر, Egypt The First Group Full time

Overview:
Headquartered in Dubai, UAE, The First Group is a dynamic, integrated global property developer with a fast-growing portfolio of upscale hotels, residential properties, F&B brands and real estate asset management services. Since our launch in 2005, we have carved a highly successful niche offering unrivalled property investment opportunities in high-growth markets to clients from more than 70 countries worldwide.

We were among the first developers to identify the tremendous potential in providing private investors the opportunity to purchase hotel guestrooms, suites and serviced apartments in our collection of upscale properties located in highly popular locations across Dubai. We back up our success with a list of International Property awards along with strategic partnerships with companies such as Wyndham Hotel group, Millennium Hotels, Emirates Airlines and Jumeirah Hotels and Resorts.

**Job Description**:
**Responsibilities**:

- Manage, coach, mentor, and develop new and existing representative.
- Train and motivate team members to complete training and development programs aimed at increasing the understanding and knowledge of products.
- Maintain quality, production, and assigned headcount.
- Monitor the team’s daily performance by using data from system reports to ensure goals are met.
- Communicate any deficiency of performance or violations of all Sales policies and procedures to the direct manager.
- Motivate the team members and assure they’re keen to reach the desired targets.

Desired Skill & Expertise:
**Requirements**:

- Telesales Management experience required.
- Ability to multitask in a fast-paced environment.
- Excellent customer service and organization skills.
- Possess a strong desire to exceed expectations and quotas.
- Highly motivated to succeed in a performance-driven environment.
- Possess outstanding sales, business development, and negotiating skills.

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