Sr. Specialist Vendor Management

2 weeks ago

Maadi, Egypt talabat Full time

**Company Description**
talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Sr. Specialist Vendor Management manages the business process of the Vendors to regulate it and make sure it is being complied efficiently and effectively.

What’s On Your Plate?
- Act as first and single POC for BPO vendors in regard to operational and performance related day to day matters.
- Observe and overlook outsourced business partners’ daily performance, question and challenge
- KPIs performance vs targets.
- Report outsourced business performance results, challenges, initiatives and areas of improvement to internal operations and SSC management on a periodic basis and as required.
- Review presented performance reports from BPO vendors, track improvement and take
- Responsibility for achieving BPO vendors to their performance targets.
- Pay regular daily and weekly visits to BPO vendors at their locations, meet with their operations and supporting functions management, as well as meeting with level1 staff there to get needed insights and to drive performance to meet required targets.
- Escalate immediately and proactively to talabat SSC Management, any observed and expected deviation from settled process & guidelines, or targeted KPIs.
- Ensure compliance of talabat SSC departments to BPO’s settled framework to ensure supporting BPO vendors to achieve desired performance results.

**Qualifications**
What Did We Order?
- Strong experience in Customer Operations & stakeholder Management
- at least 2 years of experience in managing project manager/Operations.
- Objective mindset: can read numbers clearly and got experience to convert numbers in hands into areas of improvement and needed actions to fix.
- Detail oriented mindset with an eagle eye that can spot issues in a blink.
- Proactive and flexible to move in locations, travel and work on shifts as business requires.
- People coach with outstanding communication & presentation skills.
- Strong analytical skills (tablue, SQL, data studio..etc is a plus)
- Fluent command of English language.

  • Manager Vendor Management

    3 days ago

    Maadi, Egypt talabat Full time

    **Company Description** Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region. We harness...

  • Manager Vendor Management

    6 days ago

    Maadi, Egypt Delivery Hero Full time 10,000 - 20,000 per year

    Company DescriptionSince launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat's local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.We harness innovative...

  • Manager Vendor Management

    6 days ago

    Qesm El Maadi, Cairo, Egypt talabat Full time 900,000 - 1,200,000 per year

    Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat's local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.We harness innovative technology and...

  • Sr. Manager Marketing Partnerships

    2 weeks ago

    Maadi, Egypt talabat Full time

    **Company Description** talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part...

  • Online Account Manager

    2 weeks ago

    Maadi, Egypt talabat Full time

    **Company Description** talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part...

  • Sr E-learning Specialist

    1 week ago

    Qesm El Maadi, Cairo, Egypt Skills Bank Full time 120,000 - 180,000 per year

    We are seeking a highly motivated and creative Sr E-learning Specialist to join our dynamic team.In this role, you will be responsible for the design, development, and implementation of engaging and effective e-learning courses. You will work closely with subject matter experts, instructional designers, and other stakeholders to create innovative and...

  • Online Account Manager

    2 weeks ago

    Maadi, Egypt talabat Full time

    **Company Description** talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is...

  • Online Account Manager

    2 weeks ago

    Maadi, Egypt talabat Full time

    **Company Description** **WHO ARE WE?** Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the...

  • Specialist Procurement

    2 weeks ago

    Maadi, Egypt talabat Full time

    **Company Description** talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part...

  • Senior Talent Acquisition Specialist

    1 week ago

    Maadi, Egypt Rawaj - Human Capital Management Full time 120,000 - 180,000 per year

    Rawaj-HCM, a leading player in the Human Capital Management sector, is actively seeking seasoned Senior Talent Acquisition Specialist to contribute their expertise to impactful projects with our esteemed clients across the MENA region.We are expanding our Talent Excellence Team and looking for a passionate Senior Talent Acquisition Specialist to join our...