Customer Service Representative

1 week ago

Cairo, Cairo, Egypt 4level1 Full time

Company Description

4Level1 provides comprehensive English Language Programs designed for adults and young adults, adhering to international CEFR standards. These programs focus on developing practical communication skills and meeting real-world communicative goals, enabling learners to succeed academically, professionally, and socially. Classes are offered both online for students across the Middle East and face-to-face in Riyadh. The curriculum is designed to build confidence and ensure effective language usage in a variety of settings.

Role Description

This is a full-time, on-site role for a Customer Service Representative located in Cairo, Egypt. Responsibilities include providing exceptional customer support, resolving customer inquiries efficiently, ensuring a positive customer experience, and maintaining a high level of customer satisfaction. The Customer Service Representative will also collaborate with team members to achieve service excellence and uphold company standards.

Qualifications

  • Proficiency in Customer Service, Customer Support, and fostering Customer Satisfaction
  • Knowledge and experience in delivering excellent Customer Experience and ensuring a seamless service process
  • Strong communication and interpersonal skills
  • Problem-solving abilities and a proactive approach to meeting customer needs
  • Familiarity with English language education services is a plus
  • Flexibility to adapt to diverse customer requirements
  • High school diploma or equivalent; additional certifications or training are advantageous

  • Customer Support Representative

    7 hours ago

    Cairo, Cairo, Egypt Sutherland Global Service Limited Full time

    Role DescriptionThis is a full-time Customer Service Representative role at Sutherland located in Cairo, Egypt. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and ensuring customer satisfaction through effective communication and support services on-site.BenefitsSalary up to 17K...

  • Customer Service Representative

    1 week ago

    Cairo, Cairo, Egypt telecommunicationn Full time

    Role DescriptionThis is a full-time on-site role for a Customer Service Representative (English) based in Cairo, Egypt. The representative will respond to customer inquiries, address customer needs, resolve issues, and ensure a high level of customer satisfaction. The role includes answering queries via phone, email, or chat, logging interactions, and...

  • Customer Service Representative

    7 days ago

    Cairo, Cairo, Egypt Sutherland Full time

    Role DescriptionThis is a full-time on-site role for a Customer Service Representative (Wave 1) located inNew Cairo, Egypt. The Customer Service Representative will be responsible for delivering exceptional customer support, ensuring customer satisfaction, and enhancing the overall customer experience on a day-to-day basis.QualificationsExcellent English...

  • Customer Service Specialist

    1 week ago

    Cairo, Cairo, Egypt Sutherland Global Service Limited Full time

    Role DescriptionThis is a full-time Customer Service Representative role at Sutherland located in Cairo, Egypt. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and ensuring customer satisfaction through effective communication and support services on-site.BenefitsWAVE 1New launched account =...

  • Customer Service Representative

    1 week ago

    Cairo, Cairo, Egypt TP Egypt Full time

    Teleperformance Cairo is Hiring English Customer Service RepresentativesThis is a full-time, on-site position located in Cairo, Egypt for the role of Customer Service Representative (English Chat/Calls). The representative will be responsible for assisting customers through chat or calls, providing exceptional support, and ensuring a seamless customer...

  • Customer Service Representative

    1 week ago

    Cairo, Cairo, Egypt TP Cairo EG Full time

    Company DescriptionTP is a global leader in digital business services, offering innovative solutions to streamline operations for the world's best brands. With a strong global presence and local impact, TP is committed to supporting communities, clients, and the environment.The company delivers advanced, digitally-enabled services aimed at fostering...

  • Customer Service Representative

    1 week ago

    Cairo, Cairo, Egypt Telecomunication Full time

    Role DescriptionThis is a full-time, on-site role for a Customer Service Representative. The role is located in Cairo, Egypt. The Customer Service Representative will handle customer inquiries , ensure accurate and timely resolution issues, and provide clear and empathetic communication with customers. Responsibilities include addressing account...

  • Customer Service Representative

    2 days ago

    Cairo, Cairo, Egypt TPEG Full time

    Company DescriptionTP is a global leader in digital business services, committed to supporting communities, clients, and environmental sustainability. With a strong presence worldwide, TP combines global reach with local expertise. We provide digitally-powered business services for some of the world's leading brands. At TP, we focus on creating meaningful,...

  • Customer Service Representative

    1 week ago

    Cairo, Cairo, Egypt TP Cairo EG Full time

    Role DescriptionThis is a full-time on-site role for a Customer Service Representative, based in Cairo. The Customer Service Representative will be responsible for assisting customers by addressing inquiries, resolving complaints, providing accurate information about products or services, and ensuring high levels of customer satisfaction. Daily tasks will...

  • Customer Service Representative

    1 week ago

    Cairo, Cairo, Egypt IntouchCX Full time

    About IntouchCXIntouchCX is shaping the future of customer experience by partnering with iconic brands to create meaningful connections across voice, chat, email, and social media. Fueled by cutting-edge technology and a team that's all-in on making brands thrive, we're setting the bar in quality-driven support.About the JobWe are currently hiringCustomer...