Customer Service Representative

1 week ago


Cairo, Cairo, Egypt TP Cairo EG Full time

Company Description

TP is a global leader in digital business services, offering innovative solutions to streamline operations for the world's best brands. With a strong global presence and local impact, TP is committed to supporting communities, clients, and the environment.

The company delivers advanced, digitally-enabled services aimed at fostering sustainability and meaningful business outcomes. By combining global expertise with a focus on local needs, TP continues to drive positive change in the industries it serves.

Role Description

This is a
full-time
on-site
role for a
Customer Service Representative
, located in
Cairo
, Egypt. In this position, the Customer Service Representative will handle inquiries, provide exceptional customer support, and ensure high customer satisfaction. The role involves resolving issues, delivering a seamless customer experience, and maintaining professional communication across various channels. The representative will be responsible for ensuring client needs are met efficiently and effectively.

Qualifications

  • Fluency in English
    ; proficiency in additional languages is a plus
  • Strong skills in Customer Service, Customer Support, and Customer Satisfaction
  • Effective interpersonal and communication skills
  • Problem-solving abilities and attention to detail
  • Ability to work collaboratively in a team-oriented environment
  • Past experience in related roles or industries is an advantage

Benefits:

  • competitive salary, KPIs in Euros
  • Social & Medical Insurance
  • transportation provided
  • fast-paced promotions


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