Software Support
2 days ago
وظيفة شاغرة: موظف دعم فني (Technical Support)
الموقع:
القاهرة – داخل مقر الشركة
الشركة:
Orderking
تعلن شركة
Orderking
المتخصصة في أنظمة نقاط البيع وإدارة المطاعم والكافيهات، عن حاجتها إلى
موظف دعم فني
للانضمام إلى فريق العمل داخل مقر الشركة.
المهام والمسؤوليات:
- تقديم الدعم الفني للعملاء ومتابعة مشكلاتهم التقنية حتى الحل.
- تركيب وإعداد أنظمة الشركة لدى العملاء.
- اختبار الأنظمة بعد التحديثات والتأكد من كفاءتها.
- إعداد تقارير فنية وتوثيق المشكلات والحلول.
المتطلبات:
- مؤهل جامعي في مجال الحاسبات أو نظم المعلومات أو ما يعادلها.
- خبرة سابقة في مجال الدعم الفني أو أنظمة نقاط البيع
(POS)
تعتبر ميزة إضافية. - مهارات تواصل قوية والقدرة على التعامل مع العملاء باحترافية.
- الالتزام والانضباط في المواعيد والعمل بروح الفريق.
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