Data Operations
2 weeks ago
Job Summary:
The Data Operations & Support Specialist will be responsible for ensuring the reliability, performance, and quality of data operations across business systems. This role involves monitoring daily data processes, troubleshooting operational issues, and maintaining the integrity of data for business and analytical use. The ideal candidate will have strong SQL knowledge, attention to detail, and experience in managing large-scale data operations.
Key Responsibilities:
- Monitor and manage
daily data loads
and
batch processing activities
to ensure timely and accurate data delivery. - Troubleshoot and resolve
data-related issues impacting business operations or reporting. - Perform
data validation
to ensure consistency, completeness, and accuracy across systems. - Collaborate with technical and business teams to
analyze and resolve operational incidents
. - Conduct
performance monitoring
and recommend improvements for database and process efficiency. - Maintain and update
operational documentation
, including runbooks, procedures, and escalation paths. - Support
incident, problem, and change management processes
, ensuring proper logging and follow-up. - Participate in process automation and optimization initiatives.
Requirements:
- Bachelor's degree in computer science, Information Systems, or a related field.
- Minimum 4 years of experience
in data operations, database administration, or data support. - Strong proficiency in
SQL
(query writing, debugging, optimization). - Experience with
job scheduling tools
(e.g., Control-M, Autosys, or similar). - Familiarity with
incident and change management
frameworks (ITIL is a plus). - Excellent problem-solving skills and ability to work in fast-paced environments.
- Strong communication and documentation skills.
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