Workforce RTM

Wonder Travel (NDC Portal) HiringWorkforce RTM AnalystCairo (Maadi).Job DescriptionWe need an RTM to monitor live operations, manage adherence, adjust staffing in real time, and help maintain service levels. Requirements:• Minimum of 6 months of experience as a Real Time Analyst or similar role in a call center environment. Details:• Office-based, 8-hour...

Workforce RTM & Data Analyst Location: Maadi, CairoAbout the Role:We're looking for a detail-oriented Workforce RTM & Data Analyst to join our Workforce Management team. In this role, you'll monitor real-time call center performance, analyze data, and deliver insights that drive operational efficiency and service quality.Key Responsibilities:Monitor queue...

Job Summary:The RTM Specialist is responsible for monitoring, tracking, and managing real-time contact center operations to ensure optimal service levels, productivity, and adherence to schedules. This role involves analyzing performance metrics, identifying deviations, and taking immediate corrective actions to meet business targets.Key...

-RTM Specialist**Location**:Egypt, Cairo **Job category**:Operations **Language**:English **Role Overview**: The Real-Time Manager plays a crucial role in ensuring operational efficiency and performance within a contact center environment. They lead a team of Real-Time Analysts in optimizing contact center performance in real-time. This includes ensuring...

WHO ARE WE?Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat's local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.We harness innovative...

talabat is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market...

Company DescriptionWHO ARE WE?Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat's local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.We harness...

Company Description WHO ARE WE?Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat's local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.We harness...