Data Protection Engineer

4 days ago

Cairo, Cairo, Egypt DATA MINDS Full time 30,000 - 60,000 per year

We are looking for a motivated and detail-oriented #Data Protection System Engineer to join our Managed
Services
team.
This role is ideal for an early career professional who is eager to develop technical and troubleshooting skills in backup and data protection systems.

You will play a key role in monitoring, troubleshooting, and resolving backup failures, while also collaborating with customers and internal teams to ensure business continuity and service excellence.

Key Responsibilities


• Monitor and support data protection and backup operations on a daily basis.


• Troubleshoot and resolve backup failures/issues in a timely manner.


• Perform first-level analysis of logs, alerts, and incidents.


• Escalate complex issues to senior engineers or vendor support when required.


• Assist in preparing reports on backup success/failure rates and performance metrics.


• Collaborate with customers and internal teams to provide clear, professional communication on issues and resolutions.


• Support ongoing knowledge documentation and process improvements.

Required Skills & Knowledge:


• Operating Systems (OS) basics (Windows & Linux).


• Networking fundamentals (TCP/IP, DNS, Firewalls basics).


• Understanding of storage and backup concepts is a plus (full/incremental backups, restore processes, RPO/RTO).


• Strong problem-solving and troubleshooting skills.


• Good communication skills (English & Arabic).


• Ability to work in a 24/7 managed services environment

Education & Experience


• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.


• Experience up to 2 years of experience in IT support, infrastructure, or managed services.

• Any certification in data protection/backup (e.g., Veritas, Veeam, Commvault, etc.) is a strong plus.

**How to Apply?

Directly through LinkedIn or through mail **

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