Technical Quality Coach

2 days ago


Giza, Giza, Egypt Vodafone Full time

Provide technical coaching and guidance to BTS teams to improve quality standards. Monitor and evaluate technical processes, identifying areas for improvement. Develop and implement quality frameworks and best practices. Collaborate with stakeholders to ensure compliance with organisational standards. Support root cause analysis and corrective actions for quality issues. Prepare and deliver reports on quality performance and improvement initiatives. Strong background in technical quality assurance and process improvement. Ability to analyse complex technical issues and propose practical solutions. Not a perfect fit? If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best. What skills you will learn Advanced quality assurance techniques and frameworks.


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