Software Integration Engineer

2 days ago

Cairo, Cairo, Egypt ZIWO Full time

Integration Software Engineer

Location:
The Greek Campus, Downtown Tahrir Square, Cairo


Type:
Full-time


Department:
Professional Services


Work Setup:
Hybrid

About ZIWO
ZIWO is the leading Cloud Contact Center Solution in the GCC, helping successful companies reach their customers from anywhere with a single interface that brings value to every conversation.

As a fast-growing B2B SaaS company, we're building the future of customer experience. Our all-in-one cloud platform powers voice, messaging, and CRM integrations for forward-thinking businesses across the Middle East and beyond. With a global team of 80+ people, ZIWO is where innovation meets real-world impact.

About The Role
We're looking for a skilled and motivated
Integration Software Engineer
to join our Professional Services team in Cairo.

In this role, you will work closely with clients, partners, and internal teams to design, support, and troubleshoot integrations between ZIWO and external systems through APIs, SDKs, and various integration frameworks.

This role combines technical problem-solving with strong communication skills, offering a great opportunity for someone who is passionate about working on real-world integration challenges in a fast-paced SaaS environment.

What You'll Be Doing

  • Assist clients and partners in integrating ZIWO solutions via APIs, SDKs, and other interfaces
  • Troubleshoot and resolve integration-related issues with efficiency and accuracy
  • Provide guidance and best practices to ensure successful deployments
  • Act as the primary technical contact for integration-related inquiries and escalations
  • Communicate complex technical concepts in a clear, simple manner to both technical and non-technical stakeholders
  • Collaborate with Product, Engineering, and QA teams to address recurring integration challenges
  • Contribute to improving internal processes, documentation, FAQs, and knowledge-base articles
  • Stay updated on the latest tools, technologies, and industry best practices

What You Bring

  • Bachelor's degree in Computer Science or a related engineering field
  • 2–4 years of experience in software integration, API development, or technical support—preferably within SaaS or B2B environments
  • Solid understanding of RESTful APIs, JSON, webhooks, and related concepts
  • Hands-on experience with programming or scripting languages such as Python, JavaScript, or PHP
  • Familiarity with API testing tools like Postman
  • Basic knowledge of cloud platforms (AWS, Azure, GCP) is a plus
  • Strong analytical and troubleshooting skills
  • Proficiency in English and Arabic
  • Ability to manage multiple tasks and adapt quickly in a client-driven environment

Why Join ZIWO

  • Be part of a fast-growing SaaS company shaping the future of customer engagement
  • Work with a collaborative, solution-oriented team solving real-world client challenges
  • Enjoy an on-site work environment at the heart of Downtown Cairo
  • Grow your technical and cross-functional skills in a supportive, fast-paced environment
  • Make a real impact by helping businesses integrate and optimize their communication workflows

ZIWO
is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

  • Light Current Site Engineer

    1 week ago

    Cairo, Cairo, Egypt SABA Integration Full time 15,000 - 30,000 per year

    Company Description:SABA Integration is a premium system integrator in the domain of information technology with over 20 years of experience. Our mission is to provide cutting-edge tech solutions to enhance and streamline businesses across all industries. We have a team of highly skilled professionals who strive to deliver innovative and cost-effective...

  • Senior Software Engineer integration Engineer

    1 week ago

    Cairo, Cairo, Egypt Advansys Full time 120,000 - 240,000 per year

    Job description:Develop and maintain integration solutions: Design, develop, and implement integration strategies to connect different systems and services effectively using Java and APIs.API Development: Create and optimize RESTful APIs to enable smooth communication between systems, ensuring secure and efficient data transfer.Database Management:...

  • Senior Integration Engineer

    6 days ago

    Cairo, Cairo, Egypt BlueCloud Technologies Full time

    MAIN RESPONSIBILITIES:• Design, develop, and implement integration solutions that meet business needs and align with system architecture standards.• Develop, test, and maintain APIs (SOAP and REST) to support seamless system integration across platforms.• Analyze business requirements and translate them into detailed technical specifications through...

  • Senior Integration Engineer

    6 days ago

    Cairo, Cairo, Egypt BlueCloud Technologies Full time

    MAIN RESPONSIBILITIES:• Design, develop, and implement integration solutions that meet business needs and align with system architecture standards.• Develop, test, and maintain APIs (SOAP and REST) to support seamless system integration across platforms.• Analyze business requirements and translate them into detailed technical specifications through...

  • Senior Integration Engineer

    6 days ago

    Cairo, Cairo, Egypt BlueCloud Technologies Group Full time

    MAIN RESPONSIBILITIES:Design, develop, and implement integration solutions that meet business needs and align with system architecture standardsDevelop, test, and maintain APIs (SOAP and REST) to support seamless system integration across platformsAnalyze business requirements and translate them into detailed technical specifications through collaboration...

  • Lead Software Engineer

    1 week ago

    Cairo, Cairo, Egypt 3S Software - Secured Smart Systems Full time 80,000 - 120,000 per year

    Company Description3S Software - Secured Smart Systems is a software development company based in Cairo, Egypt. Since 2006, we have been focusing on delivering efficient and professional custom solutions for the Government and Sports sectors. We also offer integrated digital transformation solutions and work with credible devices from our security division,...

  • Interface and Integration Engineer

    1 week ago

    Cairo, Cairo, Egypt Egis Group Full time 120,000 - 180,000 per year

    Company Description Egis is an international player active in architecture, consulting, construction engineering and mobility services. We create and operate intelligent infrastructures and buildings that respond to the climate emergency and contribute to more balanced, sustainable and resilient territorial development. Operating in 100 countries, Egis puts...

  • Interface and Integration Engineer

    1 week ago

    Cairo, Cairo, Egypt Omada Rail Systems Full time 90,000 - 120,000 per year

    Project ManagementProject ContractMid-Senior LevelCairoAbout UsEgis is an international player active in architecture, consulting, construction engineering and mobility services. We create and operate intelligent infrastructures and buildings that respond to the climate emergency and contribute to more balanced, sustainable and resilient territorial...

  • Software Development Manager

    1 week ago

    Cairo, Cairo, Egypt 3S Software - Secured Smart Systems Full time 120,000 - 240,000 per year

    Company Description@3S Software has been delivering professional and efficient solutions since 2006, focusing on realizing customer business values. We specialize in custom solutions for the Government and Sports sectors, alongside integrated digital transformation solutions powered by over 11 applications and devices from 3S Security. As a proud strategic...

  • Technical Support

    1 week ago

    Cairo, Cairo, Egypt SABA Integration Full time 120,000 - 180,000 per year

    Position Overview:We are seeking a highly motivated and experienced Technical Support & Implementation Manager to lead, mentor, and manage a dynamic team of engineers in a system integrator company specializing in ICT and Light Current solutions. The ideal candidate will oversee the implementation and customer support operations, ensuring projects are...