Arabic call centre

4 days ago


Cairo, Cairo, Egypt JobsHubs Full time

Company Description

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Role Description

This is a full-time on-site Call Center role based in Cairo, Egypt. The primary responsibilities include responding to customer inquiries, providing support to Arabic-speaking customers, and resolving issues efficiently with a focus on high-quality service. The role will require maintaining accurate records of customer interactions, working with the team to achieve customer satisfaction goals, and adhering to performance metrics.

Job detailes:

Rotational shift

2 Days off rotational

Net salary: 9000

Paid training

Qualifications

English level A2

Graduated from law,Arts or any related field

Qualifications

  • Excellent communication skills in Arabic, with fluency in both speaking and writing
  • Customer service, conflict resolution, and problem-solving skills
  • Professional phone etiquette and active listening abilities
  • Strong computer literacy, including experience with call center software or CRM tools
  • Ability to multitask and work effectively in a fast-paced environment
  • Teamwork and collaboration skills to contribute positively to team goals
  • Previous experience in customer support or call center roles is an advantage
  • Flexibility to work in shifts, including evenings, weekends, or holidays if needed


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