Professional Services Consultant

6 days ago

Cairo, Cairo, Egypt Bright Brains Information Technology Full time 1,000,000 - 2,000,000 per year

Company Description

Bright Brains Information Technology empowers enterprises and governments to enhance and optimize their digital operations. Specializing in Cybersecurity, IT Service Management (ITSM), Governance & Compliance, Identity & Access Management (IAM), Workflow Automation, Customer Relationship Management (CRM), and Digital Workplace Optimization, Bright Brains IT is a trusted partner across the Middle East and beyond. By combining consulting expertise with advanced technical solutions, the company enables organizations to deliver secure and efficient services that drive compliance and business value. Bright Brains leads the way in helping clients accelerate digital transformation while ensuring operational resilience and success.

Role Description

This is a full-time, on-site role for a Professional Services Consultant based in Cairo, Egypt. The Professional Services Consultant will be responsible for delivering successful implementation of IT solutions, conducting consultations with clients to understand business needs, troubleshooting technical issues, and ensuring high-quality service delivery. The role requires collaborating with cross-functional teams to support digital transformation projects, ensure network security, and provide expert advice on optimizing IT operations.

Qualifications

  • Experience in Professional Services and Consulting, with a proven ability to assess client needs and deliver customized solutions
  • Strong Analytical Skills and Troubleshooting expertise to identify, analyze, and resolve technical challenges effectively
  • Proficiency in Network Security, with a strong understanding of protocols, tools, and best practices
  • Excellent communication and interpersonal skills to develop and maintain client relationships
  • Ability to work on-site and collaborate effectively with cross-disciplinary teams
  • Bachelor's degree in Information Technology, Computer Science, or a related field
  • Certifications in relevant areas such as ITIL, CISSP, or CCNA are a plus

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