Logistics Operations and Customer Service

6 days ago

Alexandria, Alexandria, Egypt LATT Full time 15,000 - 30,000 per year

Logistics Operations and Customer Service
Location: Alexandria
Attractive package and benefits

Main job responsibilities:

  • Handling import and export forwarding shipments operations & customer service tasks.
  • Ensure all bookings matches rates in quotations or service contract with carriers as per Ocean freight pricing team agreement, verify payment method and customer's credit limit.
  • Update customers with bookings status, cutoff date and furnish customer with accurate shipment related documents & invoices on time, keep following with the client the status of their shipments till arriving POD / Containers collected by CNEE and returning the empty container and interfere at any stage in case of any changes.
  • For all import and export shipments review the statement of estimated expenses for the different forwarding operations elements of expenditure before issuing the request for the operation required cash on hand payment request.
  • Open operations on CRM and record all shipments data accurately and deliver operation files to accounting dept. with related supplier's invoices.
  • Review the actual expenditures against actual invoices, and received vouchers from different service providers against the disbursed cash on hand payment, and the type of service rendered (this review covers the technical operation & accounting aspects).
  • Review the external forwarding agencies invoices and prepare money transfer orders to them, and review incoming transfers from them before forwarding its documents to accounting dept.

Competencies / Skills:

•    Knowledge of CRM software and MS Office (MS Excel in particular)

•    Displays sound business judgement and personal drive for results.

•    Positive attitude, excellent communication and negotiation skills.

•    Agile problem-solving skills.

•    Demonstrated ability to perform well in a highly dynamic, rapidly changing environment

•    Ability to work under pressure and under own initiative.

Required Qualifications:

•    Bachelor's degree in business administration, supply chain, or any related fields. 

• Years preferred in Forwarding, Logistic, or Shipping Agencies.

•    Proficiency in both written and oral English and Arabic. 

•    Proficient in computer skills, especially concerning CRM software and tools.

  • Logistics Operations Manager

    1 week ago

    Alexandria, Alexandria, Egypt Moukhtar Group Logistics Full time 90,000 - 120,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Logistics Operations Manager - Logistics Operations Specialist located in Alexandria, Egypt. The Logistics Operations Specialist will be responsible for managing and overseeing daily operations, analyzing key performance indicators, ensuring efficient...

  • Logistics Sales Manager

    1 week ago

    Alexandria, Alexandria, Egypt Moukhtar Group Logistics Full time 60,000 - 120,000 per year

    Company DescriptionWe suggest you enter details hereRole DescriptionThis is a full-time on-site role located in Alexandria, Egypt for a Logistics Sales Manager, Logistics Sales Executive, or Logistics Sales Representative. The individual will be responsible for managing and developing relationships with clients, identifying sales opportunities, and...

  • Sales Executive Logistics Division

    2 days ago

    Alexandria, Alexandria, Egypt Tideway logistics and marine Services Agency Full time

    Company DescriptionTideway Marine Service Company is a maritime service provider based in Alexandria, Egypt, offering marine services across all Egyptian ports and logistics services. With a highly experienced team, Tideway is dedicated to delivering seamless, reliable, and efficient marine services. Our mission is to set new standards in the maritime...

  • Sales & Operations Executive

    1 week ago

    Alexandria, Alexandria, Egypt ACS Logistics Co. Full time 50,000 - 80,000 per year

    We are seeking a highly motivatedOperations Executive in Freight Forwarding & Logisticsto oversee day-to-day shipping operations, coordinate with global partners, and ensure smooth workflow across the supply chain.The role involves managing import and export processes, monitoring shipment schedules, and resolving operational challenges to deliver exceptional...

  • Operations Supervisor( Freight forwarder );

    4 days ago

    Alexandria, Alexandria, Egypt INTERLOG - International Logistics Full time

    Company DescriptionINTERLOG International Logistics, part of the Ibramar Group, specializes in comprehensive door-to-door logistics services through a global network of strategic partners. We handle a wide range of commodities, including consumer and manufactured products, forestry materials, chemicals, petroleum exploration equipment, and motor vehicles....

  • Operations Freight Forwarding Supervisor-

    2 days ago

    Alexandria, Alexandria, Egypt INTERLOG - International Logistics Full time

    Company DescriptionINTERLOG International Logistics, part of the Ibramar Group, provides comprehensive door-to-door logistic services through a network of globally connected partners. We handle a wide range of commodities, including consumer goods, forestry products, chemicals, petroleum exploration equipment, and motor vehicles. INTERLOG staff are trained...

  • Senior Logistics Operation Specialist

    1 week ago

    Alexandria, Alexandria, Egypt Nowlun Full time 72,000 - 108,600 per year

    Nowlun, the first digital freight forwarder in the MENA region, is redefining logistics by providing instant, transparent, and competitive ocean freight rates via integrated solutions with all major shipping lines. Our mission is to become the top logistics platform for the entire supply chain ecosystem, supporting businesses in Egypt, Saudi Arabia, and...

  • Import Operations team leader

    1 week ago

    Alexandria, Alexandria, Egypt Moovit Logistics Full time 125,000 - 250,000 per year

    Moovit Logistics is expanding rapidly, and we're looking for ahigh-caliber Import/Export Operations Team Leaderto join our growing team. If you're passionate about operations excellence, client satisfaction, and leading a strong operations team, this role is for you. What You Will LeadEnd-to-end management of import & export operations (Sea, Air &...

  • Logistics Assistant

    1 week ago

    Alexandria, Alexandria, Egypt PPOC company Full time 60,000 - 120,000 per year

    Operations & Logistics Assistant (Fresh Graduates Welcome)This is a full-time, on-site role for a Logistics Assistant based in Alexandria, Egypt. The Logistics Assistant will be responsible for supporting daily logistics activities, including tracking shipments, managing inventory, processing purchase orders, and coordinating with suppliers and internal...

  • Logistics Specialist

    1 week ago

    Alexandria, Alexandria, Egypt Qureos Inc Full time 120,000 - 240,000 per year

    Must-Haves" and "Highly Desired Experienced Logistics Specialist GAFI EXPERTIE in The Free-zone regulations & laws to join our team ASAP , with 3-5 years of Experience at least in Free-zone. Key Responsibilities:Transportation & Shipping Coordination:Arrange and oversee the transportation of goods, both inbound and outbound, via various modes including...