ServiceNow Developer

5 days ago

Cairo, Cairo, Egypt DXC Technology Full time $50,000 - $100,000 per year

Key Responsibilities

  • Assist in the design, configuration, and development of ServiceNow solutions, primarily within ITSM, HRSD, and ITOM under guidance from senior developers.
  • Work with cross-functional teams to understand business requirements and help translate them into basic technical tasks and configurations.
  • Support the team in building workflows, forms, UI policies, business rules, and client scripts using JavaScript and ServiceNow platform tools.
  • Participate in process improvement and automation initiatives to enhance efficiency and service delivery.
  • Help in testing, debugging, and documentation of ServiceNow enhancements and fixes.
  • Assist with integrations between ServiceNow and other systems as directed, learning best practices for APIs and data exchange.
  • Ensure adherence to ServiceNow development standards, documentation procedures, and governance guidelines.
  • Stay current with ServiceNow releases, features, and platform capabilities to continuously improve skills.
  • Support ITIL-aligned processes and learn how ITIL best practices apply within ServiceNow environments.

Required Skills and Experience

  • Basic knowledge or academic exposure to ServiceNow platform and its core modules (ITSM/HRSD preferred).
  • Familiarity with JavaScript, web technologies, or scripting fundamentals.
  • Understanding of software development principles, SDLC, and basic troubleshooting.
  • Exposure to or interest in ITSM processes and the ITIL framework.
  • Strong analytical thinking, willingness to learn, and ability to work collaboratively.
  • Good communication skills and the ability to follow instructions and contribute to team discussions.
  • Bachelor s degree in Computer Science, Information Technology, Engineering, or a related field.
Desired Candidate Profile

Required Skills and Experience

  • Basic knowledge or academic exposure to ServiceNow platform and its core modules (ITSM/HRSD preferred).
  • Familiarity with JavaScript, web technologies, or scripting fundamentals.
  • Understanding of software development principles, SDLC, and basic troubleshooting.
  • Exposure to or interest in ITSM processes and the ITIL framework.
  • Strong analytical thinking, willingness to learn, and ability to work collaboratively.
  • Good communication skills and the ability to follow instructions and contribute to team discussions.
  • Bachelor s degree in Computer Science, Information Technology, Engineering, or a related field.
  • Preferred but not required: ServiceNow Certified System Administrator (CSA), ITIL Foundation certification, or academic projects involving ServiceNow.

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