Arabic Customer Service Representative

2 weeks ago


Cairo, Cairo, Egypt QuickfirmX Full time
Job Information

Date Opened

10/01/2025

Job Type

Full time

Industry

Customer Service

Salary

13000

City

New Cairo

State/Province

AI Qahirah

Country

Egypt

Zip/Postal Code

11835

Job Description

We're Hiring for Concentrix – Arabic Customer Service – Onsite, New Cairo

About the Role:

Join Concentrix in New Cairo as an Arabic Customer Service Representative. Engage with customers, provide support, and ensure excellent service while working onsite in a dynamic environment.

Key Responsibilities:

  • Handle inbound/outbound customer calls and messages
  • Assist customers with inquiries and provide solutions
  • Maintain accurate records of interactions
  • Work with team members to meet daily targets and KPIs
  • Deliver professional and friendly service
Requirements
  • Graduates only
  • English level B1 (spoken & written)
  • Strong communication and problem-solving skills
  • Target-oriented and motivated
  • Ability to work onsite and in rotational shifts
Benefits
  • Salary up to 13,000 EGP
  • Transportation provided & allowances
  • Medical & social insurance
  • Paid annual leave and holidays
  • Career growth opportunities and training

How to Apply:

  • Pre-Assessment: Fully online, instant feedback (~15 min)
  • Final Interview: Fully online

Apply now via QuickfirmX – Egypt's #1 platform for call center jobs



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