Sales Account Manager

1 week ago

Cairo, Cairo, Egypt telKosh | Global Communications Full time 60,000 - 120,000 per year

Company Description

telKosh is a leading player in the Mobile Value Added Services (MVAS) industry, achieving this distinction in a remarkably short time. As a bulk SMS aggregator, telKosh excels in delivering communication products based on MVAS principles and enhanced with Conversational AI. The company serves a diverse range of industries, including real estate, logistics, banking and financial services, retail and e-commerce, and travel aggregation. telKosh is committed to providing innovative solutions tailored to meet the communication needs of businesses globally.

Role Description

This is a full-time, on-site position located in Cairo, Egypt. The Sales Account Manager will be responsible for managing client accounts to ensure satisfaction, fostering strong client relationships, and identifying opportunities to drive business development. Daily tasks include maintaining customer service excellence, leading customer satisfaction efforts, prospecting and generating leads, and communicating effectively with clients to meet their needs and align with company objectives.

Qualifications

  • Proficiency in Customer Satisfaction, Customer Service, and delivering high-quality client experiences
  • Strong skills in Account Management and relationship building with clients
  • Experience in Lead Generation and identifying opportunities for business growth
  • Exceptional Communication skills, including written and verbal abilities
  • Ability to work independently and collaborate with a team
  • Problem-solving mindset and a proactive attitude
  • Bachelor's degree in Business Administration, Marketing, Communication, or a related field is preferred
  • Experience in sales or account management, preferably within the telecommunications or MVAS industry, is an advantage

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