Network & VoIP Administrator

7 days ago

Cairo, Cairo, Egypt Misr Technology Services Full time 10,000 - 20,000 per year
Key Responsibilities:
  • Assist in configuring, managing, and troubleshooting Cisco network devices (routers, switches) in a LAN/WAN environment.
  • Support the deployment, configuration, and maintenance of Cisco Unified Communications (CUCM, UCCX, IM & Presence, CUC, VG, and Expressway) and VoIP solutions.
  • Monitor network performance and perform routine maintenance tasks, including firmware upgrades and patch management.
  • Participate in diagnosing and resolving network and VoIP-related issues to ensure minimal downtime.
  • Collaborate with senior network engineers on complex troubleshooting tasks and network optimization.
  • Assist in implementing security measures, including firewall rules, VPNs, and access control lists (ACLs).
  • Work with QoS policies to ensure optimal voice and data traffic flow across the network.
  • Maintain accurate documentation of network configurations, VoIP settings, and troubleshooting steps.
  • Help manage IP addressing schemes, VLANs, and subnetting for efficient network segmentation.
  • Engage in disaster recovery planning and implement network redundancy protocols, including DMVPN and HSRP.
  • Provide end-user support for VoIP phones, softphones, and related hardware/software issues.
  • Stay updated with the latest Cisco certifications, network technologies, and VoIP industry trends.
Required Skills and Qualifications:
  • B.Sc. degree in Computer Science, communications, or electronics engineering
  • Experience: 1-2 years in the Network & VOIP field. 
  • Entry-level Cisco certification (CCNA or working towards CCNA).    
  • Basic knowledge of Cisco IOS commands and networking protocols (TCP/IP, BGP, OSPF, EIGRP).
  • Familiarity with Cisco Unified Communications Manager (CUCM) and VoIP concepts
  • Understanding of network security principles (firewalls, VPN, ACLs, and encryption).   
  • Ability to work in a collaborative team environment and communicate effectively
  • Strong analytical and problem-solving skills, with attention to detail
  • Willingness to learn and adapt to new technologies and processes.
Preferred Qualifications:
  • Experience working with Cisco networking devices (routers, switches) and basic VoIP technologies.
  • Exposure to DMVPN and security best practices in a Cisco environment.
  • Familiarity with network monitoring tools such as SolarWinds, NetScout and PRTG.
  • Knowledge of scripting or automation tools (Python) is a plus.
  • Additional Cisco certifications (CCNP, CCNA Collaboration) are a plus.

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