Senior IT Systems Administrator

2 weeks ago

Cairo, Cairo, Egypt UCC Holding Full time

ob Summary

The Senior IT Systems Administrator for the UCC Egypt Office is responsible for managing, maintaining, and optimizing the company's IT infrastructure to ensure reliable, secure, and high-performance operations. This role supports both local Egypt office systems and contributes to regional/global IT initiatives across UCC. The administrator will lead system upgrades, support cloud and on-prem environments, implement security standards, and provide high-level technical support to end users.

Key Responsibilities

Infrastructure & Systems Management

  • Manage Windows and/or Linux servers, including configuration, updates, and performance tuning.
  • Maintain and optimize Active Directory, Azure AD, Group Policy, and identity/access management.
  • Support UCC cloud environments (Azure preferred), hybrid infrastructure, and virtualization platforms.

  • Ensure stable operation of core IT services: DNS, DHCP, file servers, print services, and network shares.

  • Monitor and manage network equipment including firewalls, switches, routers, and VPN gateways.

  • Implement and enforce cybersecurity best practices aligned with UCC global standards.
  • Perform regular patching, system hardening, and vulnerability mitigation.
  • Oversee data backup solutions, disaster recovery, and business continuity plans.
  • Serve as Tier 3 escalation point for complex technical issues in the Egypt office.
  • Support deployment and maintenance of end-user devices (PCs, laptops, VoIP, mobile devices).
  • Ensure uptime of business-critical systems and oversee monitoring tools.
  • Maintain documentation, SOPs, asset records, and license inventory according to corporate guidelines.
  • Lead or participate in IT infrastructure projects, migrations, and technology rollouts.
  • Coordinate with regional and global IT teams to align Egypt office systems with UCC standards.
  • Train and mentor junior IT staff and helpdesk technicians.
  • Support IT audits, compliance checks, and corporate governance requirements.

Required Qualifications

  • Bachelor's degree in Information Technology, Computer Science, or related field.
  • 5–8+ years of experience in system administration or infrastructure engineering.
  • Strong expertise with Windows Server environments and Active Directory administration.
  • Experience with backup tools, disaster recovery planning, and monitoring systems.
  • Strong knowledge of cybersecurity fundamentals and best practices.
  • Excellent troubleshooting, communication, and documentation skills.
  • Ability to manage multiple tasks and projects independently.

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