Turkish Customer Service Specialist

6 days ago

Cairo, Cairo, Egypt Eagle's Full time 15,000 - 30,000 per year

Company Description

Confidential

Role Description

This is a full-time hybrid role for a Turkish Customer Service Specialist. The position is based in Cairo, Egypt, with a mix of in-office duties and work-from-home flexibility. The Turkish Customer Service Specialist will handle customer inquiries, resolve issues, and ensure customer satisfaction. Day-to-day tasks will include providing exceptional support over various communication channels, maintaining a positive customer experience, and adhering to the company's standards for service quality.

Qualifications

  • Proficiency in Customer Support, Customer Service, and Customer Experience
  • Strong skills in Customer Satisfaction and managing Customer Relations
  • Excellent Phone Etiquette and communication abilities
  • Fluency in Turkish and English (spoken and written)
  • Ability to resolve issues effectively and with empathy
  • Experience in hybrid work environments is a plus
  • Bachelor's degree in Business, Communication, or related field preferred

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