Experience Lead

2 weeks ago

Cairo, Cairo, Egypt robusta Full time

About the Role
The Experience Lead oversees and guides the end-to-end user experience of advanced digital products. This role combines leadership, strategy, and hands-on design direction to ensure solutions are human-centered, ethical, and impactful. You will champion the voice of the user, align cross-functional teams, and set the direction for how users discover, interact with, and build trust in digital solutions.

Key Responsibilities

  • Define the holistic user experience vision and roadmap, ensuring experiences are intuitive, trustworthy, and scalable.
  • Lead and mentor a multidisciplinary design team (UX, UI, Research, and Content) to deliver cohesive, high-quality experiences.
  • Establish and enforce design principles and frameworks for transparency, error handling, and user control.
  • Partner with Product Managers, Engineers, Data Scientists, and Business Stakeholders to align experience goals with product and business strategies.
  • Oversee experience architecture across complex product ecosystems, including information structure, navigation, and interaction flows.
  • Guide the creation of prototypes and usability testing to validate and refine experiences based on real user feedback.
  • Define and track UX success metrics such as adoption, satisfaction, trust, and usability.

Requirements

  • 7+ years of experience in UX design, product experience strategy, or digital product leadership.
  • Proven experience managing or mentoring design teams.
  • Strong portfolio demonstrating leadership in designing complex, multi-platform digital products.
  • Deep understanding of UX methodologies, usability testing, and user-centered design.
  • Excellent communication, facilitation, and stakeholder management skills.

Nice to Have

  • Experience in data-driven products or AI/ML-powered interfaces.
  • Familiarity with accessibility, design ethics, and trust-by-design principles.

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