Direct Imports Operations Manager
5 days ago
Key job responsibilities
• Monitor and track Direct Imports shipments across all transportation legs (origin, port to port, destination, and final mile delivery)
• Coordinate with multiple stakeholders including freight forwarders, customs brokers, trade compliance teams, and fulfillment centers
• Identify and resolve shipment issues proactively to minimize delays and ensure customer commitments
• Maintain and analyze key performance metrics for Direct Imports operations
• Create and distribute regular reports on critical DI metrics to leadership
• Implement process improvements to enhance operational efficiency
• Ensure compliance with international shipping regulations and Amazon's standards
Basic Qualifications:
- 2+ years of program or project management experience
Preferred Qualifications:
- Knowledge of Lean principles and DMAIC methodology
- Experience in MS Access and SQL
- Experience in requirement gathering and ability to write clear and detailed requirement document
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