Fraud Manager

4 days ago

Cairo, Cairo, Egypt Souhoola Full time 210,000 - 420,000 per year

-Responsibilities:

  • Develop and implement comprehensive fraud prevention frameworks, policies, and controls across all relevant business lines.
  • Monitor transactions, behaviors, and system alerts to proactively detect potential fraud patterns or anomalies.
  • Lead and conduct investigations into suspected or confirmed fraud cases, ensuring timely, thorough, and well-documented analysis.
  • Enhance fraud detection capabilities by collaborating with IT, Operations, Risk, Compliance, and Data teams to refine existing tools, rules, and systems.
  • Maintain detailed documentation of fraud incidents, investigation outcomes, root-cause analysis, and corrective actions taken.
  • Deliver training and awareness sessions to employees and stakeholders on fraud risks, prevention techniques, and emerging trends.
  • Stay updated on industry best practices, new fraud schemes, regulatory changes, and relevant technologies (e.g., machine learning, behavioral analytics).
  • Coordinate with legal, compliance, and external law enforcement as needed to support investigations, case escalation, and recovery efforts.
  • Develop fraud risk assessments for products, processes, and channels, and recommend control enhancements.
  • Prepare periodic reports on fraud trends, incidents, KPIs, loss metrics, and risk exposures for senior management and relevant committees.
  • Drive continuous improvement of fraud systems, including reviewing system parameters, rule performance, and false-positive rates.
  • Oversee vendor relationships related to fraud detection tools, external investigators, or data providers.
  • Monitor customer and account liquidations to identify unusual patterns, early-warning indicators, or behaviors that may indicate potential fraudulent intent.
  • Ensure full adherence to FRA (Financial Regulatory Authority) rules, regulations, and reporting requirements, and continuously monitor regulatory updates to maintain compliance across all fraud-related processes and controls.

-Qualifications:

  • Bachelor's degree in accounting, Finance, Business Administration, or related field (master's degree preferred).
  • Proven experience (8+ years) in fraud prevention, detection, and investigation.
  • Strong analytical and problem-solving skills.
  • Knowledge of fraud schemes, techniques, and prevention strategies.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Relevant certifications (e.g., Certified Fraud Examiner, Certified Anti-Money Laundering Specialist) are a plus.
  • Experience with fraud detection systems, data analytics tools, and reporting platforms

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