Merchant Risk Analyst

Who We Are

provides payment operations as a service. With deep expertise in the payments industry and a commitment to solving complex business challenges, empowers companies to streamline their financial operations.

It delivers the best in software and white-label support to make sure you can combat fraud, prevent and resolve costly chargebacks, increase your billings, build brand loyalty, and process your payments end-to-end with secure and easy-to-use technology.

Who Are We Looking For

We're looking for a vigilant, data-driven, and commercially aware Merchant Risk Analyst who thrives in high-volume environments and is passionate about assessing risk while enabling business growth. You should be analytical and decisive — energized by the challenge of evaluating merchant behavior, spotting potential red flags, and balancing fraud prevention with a seamless onboarding experience. Your insights will play a key role in safeguarding the company's ecosystem while supporting a healthy, trustworthy merchant portfolio.

CURIOSITY and CONTINUOUS LEARNING are vital. You should be passionate about staying ahead of regulatory changes, fraud trends, and emerging threats across the fintech, payments, and gaming ecosystems.

Being MULTICULTURAL and OPEN-MINDED is essential in our global environment. You'll need to confidently engage with stakeholders from various cultures and jurisdictions, understanding the nuances of local regulations and risk behaviors while promoting global standards.

Your ability to dive deep into data and patterns will be key. From monitoring transactions for anomalies to identifying potential fraud or compliance gaps, you'll turn insights into action. You'll work cross-functionally to shape policy, strengthen controls, and ensure we remain one step ahead of risk.

Position Overview

As a Merchant Risk Analyst, your main responsibility is to support the evaluation and monitoring of risk across our global merchant portfolio. In this role, you will play a vital part in safeguarding our business by conducting in-depth risk assessments, monitoring merchant activity, and identifying potential threats. Your work will directly contribute to maintaining trust, compliance, and performance across our international operations.

What You Will Do

• Conduct in-depth reviews during merchant onboarding to ensure compliance
• Monitor transaction trends, risk indicators, and merchant performance to identify potential issues
• Manage account suspensions, closures, and settlements when necessary
• Respond promptly to merchant risk escalations, compliance concerns, and fraud cases
• Collaborate with external stakeholders to resolve issues efficiently
• Analyze risk metrics and transaction data, generating reports with actionable insights
• Improve risk detection models and develop new strategies for fraud prevention
• Enhance risk monitoring tools and streamline processes to improve accuracy and efficiency
• Identify workflow gaps and recommend effective risk mitigation strategies
• Document policies and conduct training sessions for internal alignment
• Handle high-risk merchants requiring tailored strategies and decision-making
• Work with cross-functional teams to execute resolutions for complex risk scenarios

Skills & Competencies Required

• Strong proficiency in data analysis tools and risk management systems
• Deep understanding of regulatory and compliance frameworks
• Strong analytical skills and attention to detail
• Exceptional data-gathering skills and resourcefulness
• Solid understanding of business models, products, services, types of customers and entities, geographic locations, and the potential risks associated with those activities
• Good understanding of the payment ecosystem and industry
• Experience in problem-solving, including the ability to recognize non-obvious patterns and out-of-the-box thinking
• Ability to maintain high levels of confidentiality and data security standards

Who Should Apply

• Bachelor's Degree in Business, Finance, Economics, Accounting, Statistics, or a related field.
• At least 4 years of solid experience in a similar role, preferably in payments working at a PSP and/or Acquirer
• Strong English communication skills, both written and verbal
• Proven experience in risk management, compliance, fraud prevention, or a similar role
• Previous experience in the financial sector (banks, fintech, or payment service providers), with expertise in merchant account monitoring and escalation management
• No restrictions on business travel

Why Join

If you are eager to take your career to the next level in the payment industry, this is the opportunity for you. We offer:

• Competitive compensation depending on experience and skills
• Career advancement opportunities across a global network
• A dynamic, international team environment
• Exposure to the fintech and gaming industries
• Office-based role surrounded by like-minded innovators

This role is the ideal opportunity for someone looking for new challenges that would allow them to make a noticeable, positive impact in the company while learning and adapting to our fast-paced scale-up environment.

As part of our growing team in Cairo, you will have a lot of opportunities to develop your career further with us. With future expansion plans, now is a great time to join us on our journey to change the way we pay. Note: Only shortlisted candidates will be contacted.