Identity and Access Management Analyst
1 week ago
**Job Information**:
Industry
- BankingWork Experience
- 1-3 yearsSalary
- 10000City
- New CairoState/Province
- CairoCountry
- EgyptZip/Postal Code
- 11311- Acts as L1 support (8*5) for inquiries from Bank Business Users in effectively resolving or escalating incidents and inquiries related to access or account management services support across multiple environments and technology platforms.
Conducts operation-level troubleshooting activities to identify and implement efficient incident resolution action that minimizes end user and/or system downtime.
- Conducts proper root cause analysis and make recommendations to improve IAM processes or prevent future occurrence of end user access issues.
The role is expected to make sound decisions in addressing end-user’s access and other security related issues and to recommend improvements to address security issues or gaps
- The role has the ability to make general decisions without guidance and direction in problem solving based upon a solid knowledge of the IAM functions, processes and procedures.
- The role drives the priority and time management of their own efforts to support/resolve assigned activities and communicate results and findings to end users and management as necessary.
- Consult with IT and Information Security team to ensure that security is factored into access provisioning.
- Relationship management with internal and external stakeholders.
- Ensuring Compliance requirements of the bank related to user access provisioning.
Identify areas for automation and productivity enhancement.
- Coordinate in development of scripts & Implementation.
**Requirements**:
- Bachelor of Computer Engineering, Computer Science or equivalent.
- 2 years of experience.
- Experience with IAM tool or any equivalent.
- Very good English language.
- Banking industry experience is a plus.
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