Sr. Specialist, Customer Center

Fluency in both Arabic and English (spoken and written) - Must be in good standing - Experience with MS Office and CSC customer service tool set - Bachelor's degree or 2 years Amazon Experience - Experience interpreting and communicating analytics - Experience communicating technical concepts to a non-technical audience - Ability to quickly adapt to changing...

Sr. Customer Success responsibilities include supporting customers as they transition from sales prospects, building close relationships, implementing new programs that will increase your business’ revenue potentials and minimize churn rates. 1. Establish clear client retention goals 2. Promote the value of the product through customer experience 3. Build...

Handling labs' customers over the phone Providing test results for the customer. Providing test conditions and other inquiries. Raya Contact Center -The leading Business Process Outsourcing Service provider in the EMEA region. World-class Business Process Outsourcing Service Provider offering contact center services, back office services, inside sales...

571795BR **Why Kyndryl** - Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are...

digital marketing specialist content creator create face book ads manage campaigns only creativity Egyptian Cultural Center: is an Egyptian educational system established in 2014 Accredited by the World Fund for Development and Planning (WFDP) in November 2018. The aim of the system: Our goal is to spread the administrative, cultural and developmental...

Raya - OSN Project Call Center Offshore Advisor is now needed : Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps. Must have good computer skills and ability to type at least 20 wpm Must have the ability to demonstrate world class customer service, explain the product and service offerings, and...

Available Vacancies: Customer service vacancies (Arabic and English) in several accounts. You will be hired in the best account that fits you based on your educational background, skills and English proficiency. Job description: - Handles customer inquiries from beginning of the inquiry to it’s closing - Resolves customer complaints & problems aiming for...

A very Interesting Career that allows you to handle banking inquiries over the phone and working inside the bank. If you are meeting the below qualifications bring your friends and join us on: from Sunday to Thursday 10 AM to 4 PM. Interviews location: Raya Contact Center new building (MP3) inside the technology village at Maadi (of El-lasilky street). Job...

Manage a team of contact center supervisors, specialists agents and officers toward the department and organization short/long term goals and objectives by creating and implementing relevant action plans. - Build a healthy relationship between the contact center and external/internal customers - Guide the team to ensure SLA achieving and Customer...

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your...

**Role Purpose**: As a Digital Analytics Sr. Specialist you will have the opportunity to work alongside a few squads on a range of different products and services. You will take the lead on reporting, monitoring performance, conducting deep dives to analyse digital KPIs to derive actionable insights and drive digital growth within the company. **Job...

**About the role**: The Customer Experience Specialist is responsible for all communications channels of **Appetito** working as front line of communication with customers through different channels. The core purpose is making sure that customer experience is the best. - Assist customers via several communication channels to directly achieve customer...

Responsibilities: - Responsible for checking, controlling, processing and reporting of all stock adjustments and transfers of stock for warehouse, office and retail store locations from/to different stock categories - Supports the Distribution Center Operations Manager on Stock Counts activities on coordination and execution of action - Coordinates with the...

Envision Employment Solutions is currently looking for a SAP L1 Support Specialist for one of our partners, a global leader in the chemical industry field. **Job Summary**: The SAP L1 Support Specialist provides first-line support for SAP users, addressing and resolving initial technical issues and inquiries. This role involves troubleshooting, diagnosing,...

Service First CX is a world-class call center and BPO with strategic locations around the globe providing an elevated Customer Experience to benefit our client’s businesses with exceptional customer engagement. **Job Description**: A Customer Service Specialist - Collection is an individual who specializes in the collection of outstanding debts owed by...

About the Job Medical customer service adviser (Over the phone) for one of the leading laboratories in Egypt, We offer both full time and part time opportunities. Pharmaceutical Call Center Vacancy to answer customers' inquiries Job Description: Handling labs' customers over the phone Providing test results for customer. Providing test conditions and other...

Call Center Agent Offshore project Requirements: Must have good computer skills and ability to type at least 20 wpm Must have the ability to demonstrate world class customer service, explain the product and service offerings, and build rapport with the customer Excellent data entry, MS Word and internet navigation skills Clear, distinct voice Must have...

About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

Age: 21-25. Cairo, Giza, 6 Oct. Daily 8 work hours. Good communication & presentation skills. Flexible & Eager to learn. Good command of English. Good command of using MS Office. Males & Females. YAT Corporation is an Egyptian IT company established in 1996 in Cairo-Egypt. We specialize in the IT industry through our four subsidiaries: IT Learning, Software...

Customer Service Specialist **Job Description**: - Answer client’s calls: Respond to clients queries and take in their bookings. - Following up on clients’ queries. - Monitor the drivers’ locations and their statuses to ensure a smooth flow of operations. - Focal point between Management, clients and drivers. - Create periodic reports and present...