Total Quality Team Leader
1 week ago
Monitoring customer complaints calls with customers.
- Coaching call center agents to enhance the quality.
- Monitor and present employees’ performance.
- Develop and maintain documents for various processes, and assist in preparing appropriate development plans.
**Areas the job impacts**:
- Customer Support
- Non-Voice Contact Center.
- Customer experience and satisfaction.
- Proven experience in quality control in the call center industry.
- Good understanding of various teaching methodologies and tools.
- Proficient in MS Office especially PowerPoint.
- Good time-management skills.
- Ability to multi-task.
- Strong interpersonal and communication skills.
- Critical-thinker and problem-solver.
- Excellent understanding of operation procedures.
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Quality Team Leader
1 week ago
القاهرة, Egypt SWATX Full timeLead, monitor and assist the quality control engineers and their deliverables within the project to assure successful delivery within time, scope, quality, and budget. Responsible for quality control of the project. **Work Experience**: 6+ years with a minimum of 1 year being a leader. **Education Qualifications**: B.Sc. Degree in Computer Science,...
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Quality Control Team Leader
2 weeks ago
القاهرة, Egypt Property Finder Full timeFounded by Michael Lahyani in 2005 as a magazine (Al Bab World), Property Finder today is a single technology platform and brand across multiple countries in the MENA region. We offer the most advanced tools and best-in-class user experience for homeseekers, real estate brokers, and developers. Property Finder's most recent valuation secures our status among...
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Associate Manager, Total Rewards
1 week ago
القاهرة, Egypt Majid Al Futtaim Full timeDescription **JOB TITLE** Total Rewards Associate Manager | MAF Global Solutions | Human Capital **ROLE SUMMARY** The role is responsible for providing support to the Total Rewards team, conducting key activities such as Job evaluation, Market intelligence, Salary surveys and benchmarks to support Human Capital decision making. Analyze benefits and rewards...
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Meta Compensation
2 weeks ago
القاهرة, Egypt GE Vernova Human Resources Full time**Job Description Summary**: The META Regional Compensation & Benefits Leader has oversight of GE Vernova compensation, benefit and pension programs across GE Vernova populations located in the META region (META region includes Middle-East & Gulf countries, Turkey and Africa region) The META Regional Compensation & Benefits Leader should build and maintain...
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.NET Team Leader
1 week ago
القاهرة, Egypt German University in Cairo Full time**Responsibilities**: - Collaborate with cross-functional teams to gather and understand project requirements, ensuring alignment across all development and testing efforts. - Architect and implement solutions that meet business requirements, emphasizing scalability, performance, and user experience. - Conduct reverse engineering of existing systems to...
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Packaging Team Leader
7 days ago
القاهرة, Egypt Heineken International B.V. Full timeJob Purpose Executes and implements the operational plan and leads an operational team to meet production performance targets. Optimizes safety, quality and productivity in several focus areas. **Responsibilities**: - | - Creates a safe working environment by ensuring that all safety procedures are followed at all times and driving safety improvement. -...
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Customer Operations Team Leader
3 days ago
القاهرة, Egypt Homzmart Full time**Company Description** Homzmart** is an eCommerce platform that sells home furniture, goods and also an end to end community connects home professionals with homeowners who can browse home designs, furniture, accessories, and products and also can find reviews, referring professionals, take advice from professionals and read articles about home...
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Production Team Leader-1
1 week ago
القاهرة, Egypt International Flavors & Fragrances Full timeJob SummaryOversee the production operations and guarantee that manufacturing remains smooth and efficient by monitoring employees and organizing workflows so that deliver the plan with full compliance with EHS, Quality standards and in the planned time frame The job will be require working on rotational shifts - Assuring safe and clean work environment...
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Service Point Team Leader
1 week ago
القاهرة, Egypt DHL Full time**Job Purpose**:The jobholder is directly responsible for the performance of his/her team and carries out the daily monitoring of the Advisors work output, thereby maintaining a consistently high level of service. The Team Leader is also responsible in helping to achieve revenue targets through effectively promoting and selling DHL’s products and...
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Onboarding Team Leader
3 days ago
القاهرة, Egypt Block Gemini Egypt Full time**Company**: Block Gemini Egypt **Position**: Onboarding Team Leader **Role Overview**: **Key Responsibilities**: - Lead and manage the onboarding team, ensuring that all targets are met. - Develop and implement strategies to effectively onboard limousine companies onto the platform. - Provide training, coaching, and support to team members to enhance...
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Technical Team Leader
2 weeks ago
القاهرة, Egypt PERI Full time**Location**:Cairo, SA, 11341**Company**:PERI Saudi Arabia Limited**Technical Team Leader** Technical **What you'll do on a typical day**: - Ensuring all design solutions are safe, technically accurate, compliant, and cost effective - Ensure communication and collaboration across sales, engineering and operations departments - Assist sales team with...
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People Ops and Total Rewards Partner
4 weeks ago
القاهرة, Egypt b_labs Full timeb_labs is the transformation and digitization arm of B.TECH, on a mission to change the industry as we know it. We spearhead tech innovation at B.TECH, an organization that has been a cornerstone of the Egyptian retail industry. We are the engine powering B.TECH in achieving its goal of becoming the leading omni-channel platform for consumer electronics and...
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Ramp Team Leader
4 weeks ago
القاهرة, Egypt Air Arabia Full time**Date**:23 Jan 2025 **Company**:Air Arabia Egypt (E5) **Location**:Cairo, EG **Country**:EG **Job Purpose** - To supervise and coordinate ramp operations, ensuring the safe and efficient loading and unloading of aircraft in compliance with company policies, regulatory standards, and airline requirements. The Ramp Team Leader ensures seamless...
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Urban Designer
22 hours ago
القاهرة الجديدة, Egypt Mimar Full timeJobs / **Urban Designer &Landscape Team Leader**: **_New Cairo_**_, _**_Egypt_**_ _** **Responsibilities**: - Lead team of urban &Landscape designers. - Propose design options/ solutions to problems. - Prepare presentations and participate in client and project meetings. - Ensure that quality of deliverables meet client expectations. **Job...
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Sales Team Leader
2 weeks ago
القاهرة, Egypt Coca‑Cola HBC Austria GmbH Full timeEgypt (Cairo)- Sales- On-site- Leaders**Job Purpose** The Sales Team Leader will be responsible for implementing the sales strategy in his/her area of responsibility, the achievement of the sales targets, and the effective management and development of his/her team.**What you will do** - Drives area sales performance, achieving all relevant sales Key...
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Bim Team Leader
1 week ago
القاهرة, Egypt Colas Full time**Opportunity Description**: Job Title: BIM Team Leader Manager: BIM Manager **Responsibilities**: 1. Coordinate BIM team responsibilities 2. Participate in meetings with client and consultant to track BIM and coordination progress 3. Contribute to standardizing ACC workflows for information exchange between project parties 4. Assist in BIM standardization...
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Sales Support Team Leader
2 weeks ago
القاهرة, Egypt Sika Full time**Company Description** Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and automotive industry. Sika has subsidiaries in 103 countries around the world and, in over 400 factories, produces...
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Legal Team Leader
4 weeks ago
القاهرة, Egypt Arpu Telecommunication Services Full timeThe Team leader Works independently to provide legal support and legal opinions to Commercial Business Unit on all matters. - Oversee the day-to-day legal aspects of the business. This includes daily operation, commercial contracts, project management, intellectual property, and compliance services. etc. - Lead compliance efforts, and risk management...
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Legal Team Leader
22 hours ago
القاهرة, Egypt Arpu Telecommunication Services Full timeThe Team leader Works independently to provide legal support and legal opinions to Commercial Business Unit on all matters. - Oversee the day-to-day legal aspects of the business. This includes daily operation, commercial contracts, project management, intellectual property, and compliance services. etc. - Lead compliance efforts, and risk management...
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Technical Recruitment Team Leader
1 week ago
القاهرة, Egypt CrossWorkers Full time**Title**:Technical Recruitment Team Leader** **Industry: IT Software** **Reporting Line: Recruitment Manager** **Position Type: Full Time** **Level: Team Lead** **Location: Cairo Office, New Cairo** **Job Summary**: As a **Technical Recruiter **Team Leader at Crossworkers, you will play a pivotal role in sourcing, attracting, and hiring top-tier...