Sales Specialist

5 days ago


مدينة نصر, Egypt Appgain.io Full time

**Responsibilities**
- Understand and explain product features and benefits effectively, addressing customer needs and concerns with patience and clarity.
- Upsell and cross-sell relevant products or services, maximizing customer satisfaction and sales opportunities.
- Process orders accurately and efficiently, ensuring a smooth and positive customer experience.
- Provide basic technical support and troubleshooting assistance to customers.
- Monitor and maintain online sales platforms to ensure optimal functionality and user experience.
- Contribute to the development and implementation of effective online sales strategies.
- Generate detailed reports on sales performance and customer interactions

**Qualifications**
- University degree preferred.
- 2+ years of experience in sales, or a related field.
- Excellent communication and interpersonal skills, both written and verbal.
- Strong listening and problem-solving abilities.
- Ability to work independently and as part of a team.
- Proficient in computer skills and comfortable navigating online platforms.
- Positive and enthusiastic attitude with a genuine passion for customer service.
- A basic understanding of the company's products or services is a plus.

**on-site not remote**

Location: Nasr city - Cairo

**Education**:

- Bachelor's (preferred)

**Experience**:

- sales: 1 year (preferred)
- software sales field: 1 year (preferred)

**Location**:

- Nasr City (preferred)


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