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Senior Account Manager

3 weeks ago

القاهرة, Egypt koinz Full time

**Role Brief**:
Our Account Management team owns and manages our restaurant relationships. Our Account Manager will operate as the point of contact for our partner restaurants to provide them with the best support to help them grow by developing and maintaining long-term relationships with the assigned partners.

**What you will be working on here in Koinz**:

- Serve as the lead point of contact for all clients while building and nurturing trusted, long-lasting relationships.
- Collaborate with our sales, advertising, and product development teams to ensure the client is served appropriately.
- Contribute to overall client satisfaction and maintain a positive customer relation by promptly answering all their queries.
- Develop strategies to grow existing accounts and ensure quality and cost-effective services.
- Gain a deep understanding of the client’s needs and what they expect from our company.
- Develop tactics that will deliver the most appropriate products or services.
- Use your outstanding communication skills to present to and influence key stakeholders in our company and with clients.

**What you will need to fit in this position**:

- Have a bachelor's Degree.
- Have 1-3 years of account management experience in a relevant industry.
- Good knowledge of the restaurant industry.
- Have basics of SQL.

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