Senior Advanced Support Engineer for Oracle

2 weeks ago

Cairo, Egypt Oracle Full time

Senior Advanced Support Engineer for Oracle Financial (eBS and Fusion projects) ACS-220004LF

**Applicants are required to read, write, and speak the following languages**: English, Arabic

**Preferred Qualifications**

**Responsibilities**
- ** **Works with the client to understand requirements, functionality and business processes**
- ** **Translate customer requirements into deliverable products and services**
- ** **Develops test plans, procedures and runs the tests accordingly**
- ** **Support Oracle Financials products and services in line with the contractual agreement**
- ** **Works with support to resolve customers SRs.**
- ** **Conduct knowledge transfer sessions both within the Oracle team and to end users**
- ** **Work closely with the technical team and delivery leaders to provide engagements work estimates and drive excellence in functional work.**
- ** **Ensures that new services are appropriately captured and put in ACS corporate repository**
- ** **Proactively maintains knowledge of Oracle's current and future products/solutions offerings for the specified Financials area.**

**Technical Qualifications**
- ** **At least 5-7 years in Oracle EBS Financials implementation experiences**
- ** **Strong functional knowledge of Oracle Financials modules (General Ledger, Treasury, Cash Management, Payables, Receivables, Advanced Collections, Internet Expenses, Fixed Assets, eBusiness Tax)**
- ** **Strong functional knowledge of the Projects Accounting tracks (Project Foundation, Project Costing, Project Billing, Project Management)**
- ** **Knowledge of SQL and PL-SQL is an asset**
- ** **Good exposure to various phases of project implementation cycle**

**Other Qualifications**:

- ** **Strong English written/verbal communications**
- ** **Self-motivated individual who works well in a team environment.**
- ** **Willing to travel to customer sites on a regular basis.**
- ** **Experience in working as part of Global/ Matrixed/ Remote teams.**
- ** **Self-driven, ability to work under mínimal supervision.**
- ** **Excellent Analytical skills.**
- ** **Willing to work in shifts & weekends as required.**
- ** **Willing to travel in the region (MEA) and work out of client locations.**
- ** **Willing to provide on-call support on a 24/7 basis when needed.**

**Experience**:
**6-10 years+ of overall experience in relevant functional roles.**

**Detailed Description and Job Requirements**

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

As an Advisory Systems Engineer, you are expected to be an expert member of the problem-solving/avoidance team and be highly skilled in solving extremely complex (often previously unknown), critical customer issues. Performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis, you will be expected to work with very limited guidance from management. Further, the Advisory Systems Engineer is sought by customers and Oracle employees to provide expert technical advice.

**Job**: Support
**Location**: EG-EG,Egypt-Cairo

**Job Type**: Regular Employee Hire
**Organization**: Oracle

  • Senior Advanced Support Engineer for Scm

    4 weeks ago

    Cairo, Egypt Oracle Full time

    Senior Advanced Support Engineer for SCM (eBS and Fusion)-22000AOT **Applicants are required to read, write, and speak the following languages***: English, Arabic **Preferred Qualifications** **Responsibilities** - ** **Works with the client to understand requirements, functionality and business processes** - ** **Translate customer requirements into...

  • Senior Siebel Architect Acs

    2 weeks ago

    Cairo, Egypt Oracle Full time

    Senior Siebel Architect ACS-2200040C **Applicants are required to read, write, and speak the following languages**: English **Preferred Qualifications** **Senior Siebel Architect - Oracle Advanced Customer Services (ACS)** **Preferred Qualifications** **Oracle Advanced Customer Services (ACS) is looking for Advanced Support Engineers (ASEs) to deliver...

  • Principal Systems Support Engineer

    2 weeks ago

    Cairo, Egypt Oracle Full time

    Principal Systems Support Engineer - ACS-220001J8 **Applicants are required to read, write, and speak the following languages**: English, Spanish, Arabic, French, German **Preferred Qualifications** **ACS is looking for Systems Engineers skilled and with real experience on Operating System, mainly on Solaris and Linux. The engineer will join the EMEA...

  • Principal Systems Support Engineer

    4 days ago

    Cairo, Egypt Oracle Full time

    Principal Systems Support Engineer - ACS-220001JB **Applicants are required to read, write, and speak the following languages**: English, Spanish, Arabic, French, German **Preferred Qualifications** **ACS is looking for Systems Engineers skilled and with real experience on Operating System, mainly on Solaris and Linux. The engineer will join the EMEA...

  • Principal Systems Support Engineer

    4 days ago

    Cairo, Egypt Oracle Full time

    Principal Systems Support Engineer - ACS-220001JA **Applicants are required to read, write, and speak the following languages**: English, Spanish, Arabic, French, German **Preferred Qualifications** **ACS is looking for Systems Engineers skilled and with real experience on Operating System, mainly on Solaris and Linux. The engineer will join the EMEA...

  • Senior Manager/ Manager

    4 weeks ago

    Cairo, Egypt Oracle Full time

    Senior Manager/ Manager - ACS Global Expertise Center-220002VJ **Applicants are required to read, write, and speak the following languages**: English, Arabic **Preferred Qualifications** **Manager/Senior Manager - ACS Global Expertise Centers** Oracle Advanced Customer Services provides unmatched, tailored support that ensures customers' Oracle technology...

  • Senior Manager/ Manager

    1 day ago

    Cairo, Egypt Oracle Full time

    Senior Manager/ Manager - ACS Global Expertise Center-220002VJ **Applicants are required to read, write, and speak the following languages**: English, Arabic **Preferred Qualifications** **Manager/Senior Manager - ACS Global Expertise Centers** Oracle Advanced Customer Services provides unmatched, tailored support that ensures customers' Oracle technology...

  • Principal Support Engineer

    1 week ago

    Cairo, Egypt Oracle Full time

    Principal Support Engineer - Core Database DBA expert-220002RB **Applicants are required to read, write, and speak the following languages**: English, Arabic **Preferred Qualifications** Advanced Services Engineers (ASE) provides support in the continuous operational improvement of Oracle environments. ASEs do this by leveraging Oracle’s support-based...

  • Geno Account Cloud Engineer

    7 days ago

    Cairo, Egypt Oracle Full time

    GenO Account Cloud Engineer - GenO-ACE-22000A06 **Applicants are required to read, write, and speak the following languages***: English **Preferred Qualifications** Start your success story with GenO Are you passionate about changing lives through technology? So are we and we want to get to know the real you, not just your previous work experience. That...

  • Oracle Application Manager

    7 days ago

    Cairo, Egypt Cer10 Full time

    **Job Responsabilites** - Leading the implementation of the full cycle of Oracle project in the company. - Communicate and meet with Oracle vendors and Departments Directors according to the defined initial scope. - Conducting meetings with department Directors and Supervisors to ascertain the actual need for the Oracle Modules ( Scope ) that will actually...

  • Senior Application Support and Cloud Operations

    3 days ago

    Cairo, Egypt Orange Business Services Full time

    **About the role**: **Senior Application Support and Cloud Operations Engineer** **Mission**: Within the MAC team, the scope of this senior job is to ensure the following tasks on a 24x7 basis (on-call basis): **Technical responsibilities**: - Handle, diagnose and route in real-time incoming trouble tickets - Responsible for 2nd level technical support and...

  • Senior Oracle Ebs Application Developer

    1 week ago

    Cairo, Egypt Jadeer Full time

    **Jadeer**is hiring on behalf of one of our esteemed clients, a leading company specializing in security solutions and products, located in 10th of Ramadan City. **Overview**: **Primary Responsibilities**: **Development and Customisation**: - Create technical specifications and document development processes. - Ensure alignment with Oracle best practices...

  • Oracle Epm Admin

    3 days ago

    Cairo, Egypt FlairsTech Full time

    Cairo / Alexandria - 4+ years Experience - Business Operations & Support Services Department **About the job**: **Requirements and responsibilities** 1. Role Summary: Oracle EPM Admin. 2. Technical Skills: When it comes to a complex suite of tools like Oracle EPM, the administrator you’re looking for will need an assortment of technical skills. -...

  • Isv License Sales Representative

    7 days ago

    Cairo, Egypt Oracle Full time

    ISV License Sales Representative -2200087A **Applicants are required to read, write, and speak the following languages**: English, Arabic **Detailed Description and Job Requirements** Sells a subset of product or services directly or via partners to a large number of named accounts/non-named accounts/geographical territory (mainly Tier 3...

  • Oracle Exadata Consultant

    4 weeks ago

    Cairo, Egypt Ampstek Full time

    Hi Professionals, This is Jason Mathew from Ampstek One of our client is hiring for Permanent Roles Job Role: Oracle Exadata Consultant Location: Cairo, Egypt ( Onsite ) Permanent **Salary**: As Per Market Responsibilities and Duties - Exadata Database Machine features and configurations. - Exadata Storage Server configurations. - Migrating to the...

  • Consulting Technical Manager

    1 week ago

    Cairo, Egypt Oracle Full time

    Consulting Technical Manager-230002JC **Applicants are required to read, write, and speak the following languages***: English **Detailed Description and Job Requirements** As a recognized authority and leading contributor within their practice, this senior-level consulting position provides consistent high quality and innovative solution leadership to a...

  • Oracle Payroll Consultant

    2 weeks ago

    Cairo, Egypt SSC Egypt Full time

    Understand client’s requirements and business viabilities and Conduct High-Level Analysis. - Determine the gaps between requirements and System functionalities and define workable solutions to bridge the gaps. - Conducting Conference Room Pilots (CRP Sessions). - Conducting Training Sessions for Clients and Trainers. - Developing Functional Requirement...

  • Oracle Developer

    1 week ago

    Cairo, Egypt MigrationIT Full time

    **Job Information**: Field - Applications & DataField / Area - ERPIndustry - IT ServicesJob Category - Oracle DevelopmentWork Experience - 1-3 yearsCity - CairoState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11311- Understand requirements and suggest possible solutions. - Produce automated builds and deployment methodology. - Good exposure to...

  • Linux Systems Engineer

    3 days ago

    Cairo, Egypt MigrationIT Full time

    **Job Information**: Field - InfrastuctureField / Area - Sys (OS, Srv & Storage)Industry - IT ServicesJob Category - Linux System EngineeringWork Experience - 2-5 yearsCity - CairoState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11311- Perform system preventive maintenance reports. - Oracle engineered systems installation. - Experience on oracle...

  • Senior Sales Engineer

    2 weeks ago

    Cairo, Egypt Electro Dream Full time

    Categories Sales **Responsibilities** - Provide pre-sales (sales engineer) support to sales team - Brief and demonstrate BDNA solutions to high to low level audiences while highlighting appropriate features, benefits and value - Implement small to medium size pilots using early release enterprise tool - Develop and maintain strong relationships with key...