English Call Center Team Leader

job Responsibilities: - Audit all departments especially sales, C.S, and Translation transactions. - Issuing Q.A guidelines. - Monitor inbound & Outbound calls and evaluate agent’s performance concerning the quality of service offered through all channels. - Provide clear insight into performance drivers and the levers which impact performance. - Design...

We're hiring now for all English Speakers: - Call center Agents - English Speakers B1 / B2 - Males and Graduates - Location : Maadi techology park - Transportation provided after 12 am - Gross Salary : 6000 - Rotational shifts **Job Types**: Full-time, Permanent **Salary**: Up to E£6,000.00 per month

**Job Description**: - Manages the call center team's; real-time view system (Cisco). - Exports historical data and sales reports from Customer Relationship Management for use on the dashboard and performance analysis. - Monitors the call center process, investigates system faults in real-time orthe pastand escalates as appropriate. - Monitors the...

Scope: **Responsibilities**: - Manages the call center team's real-time view system (Cisco). - Exports historical data and sales reports from Customer Relationship Management for use on the dashboard and performance analysis. - Monitors the call center process, investigates system faults in real time or in the past, and escalates as appropriate. -...

Job Title: English Team leader - B2+ English is required (Contact center exp is a must) **Job Description**: The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. - Essential...

**United Call Centers** is a global leader in providing multilingual call center services using an at-home workforce. At United Call Centers we provide OmniChannel Front Office BPO services globally in all languages and we are currently looking for talented **CS Team Live Monitoring Assistants** who can join our international Team. **Tasks and...

Sutherland Cairo Raises the Bar Again! Highest Net Salary in Cairo + Incredible Benefits We're thrilled to announce that we've increased our already highest net salary in the Cairo market - and it's still the best around! Looking for a job with amazing benefits? We offer: - Unmatched Net Salary (We mean it!) - Fully paid training - Overnight Allowance -...

Anker Innovations is a multinational consumer electronics company. Our diverse consumer brands, including Anker, Eufy and Soundcore, develop innovative products that are sold worldwide. Today we have more than 2,000 employees in Asia, Europe, the Middle East and the United States. We are always looking for the best talent to strengthen our team. As part of...

**Description**:This role would be responsible for managing and coordinating operations for Sales & Marketing Solution, which cater to gathering information on potential customers and clients with the client criteria. He / She will also have to ensure that clients and the S&MS Sales team are kept up to date on projects' progress. The overall aim is to...

Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and...

Job Requirements Essential Qualifications and Experience - University Degree in a relevant discipline. - 1 to 3 year experience as a customer service and/or call center. - Very Good in Arabic & English (Reading, Writing & Oral) - Very good computer skills Desirable Qualifications and Experience - Familiarity with telephone techniques and skills. -...

**Purpose of the Job**: To manage contact center team to ensure they are fully capable to achieve ultimate customer satisfaction. **Responsibilities**: - Act as a first line of contact for Contact Center Executives’ issues or and/or concerns related to customers’ process and escalations. - Handle high level complaints and/or VIP customers’ requests...

Telesales Offshore Call Center Agent - University degree. - Military status (defined for males). - Excellent English. -Males&Females -fixed shifts Raya Contact Center -The leading Business Process Outsourcing Service provider in the EMEA region. World-class Business Process Outsourcing Service Provider offering contact center services, back office services,...

**SYE English community** is hiring **"Telesales Team Leader"** Monitoring telesales and moderation team performance and motivating them to reach targets. Achieving sales targets and department goals. Providing continuous reporting on sales forecast Coaching the team members and increasing their sales skills and performance. Updating all internal systems to...

**Work Location: (Abbassia)**: - **Salary : 5000 (Fixed) + 500 (KPIS)**: - **Fixed shift From 9:00 AM till 5:00 PM.**: - **Fixed Days Off**: - **Excellent Command Of English Language (Spoken & Written).**: - **Full Paid Training**: - **Graduates (Males & Females).**: - **6 Months experience in call center** **Salary**: E£5,500.00 per...

Sutherland (Cairo site) is hiring customer service representatives in Cairo - Highest Net salary in the market (9500 NET excluding KPIs + 1700 as KPIs). - Fully Paid training + granted KPIs within training - Granted KPIs for the first 3 months - Medical and social insurance - 9 working hours including 1-hour break/ 2 days off per week - Transportation...

Sutherland (Cairo site) is hiring customer service representatives in Cairo - Highest Net salary in the market (12,000 NET + KPIs + Night shift allowance). - Fully Paid training + granted KPIs within training - Granted KPIs for the first 3 months - Medical and social insurance - 9 working hours including 1-hour break/ 2 days off per week - Transportation...

**Industry: Alcoholic Beverages** **Location: Cairo - Sheraton** **Our Clent is a leading FMCG working in the field of Alcoholic Beverages, and they are looking for a dynamic Call Center Agent to join the team.** **Duties and responsibilities**: - Handle all incoming/outgoing calls of the call center. - Provide follow up, occasional campaigns and call...

Sutherland is an experience-led digital transformation company that combines human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences. Our proprietary, AI-based products and platforms are built using robust IP and automation. We are operationally effective, culturally meshed,...

Sutherland (Cairo site) is hiring customer service representatives in Cairo - Highest Net salary in the market (12,000 NET + KPIs + Night shift allowance). - Fully Paid training + granted KPIs within training - Granted KPIs for the first 3 months - Medical and social insurance - 9 working hours including 1-hour break/ 2 days off per week - Transportation...