Call Center Representative

About the job Call Center Representative - Assiut **About the role**: Handle all the inquiries, requests and complaints of the customers which are received via inbound/outbound calls of the call center. Handle the received calls within the quality standards of the company to maintain company image, and to up-sell the products and services to maximize...

**A perfect opportunity for Fresh grads and people who are currently looking for a job.** A US company working in Taxation Software products having a branch in Egypt seeking to hire _**Call Center Representatives /IT Specialist **_ - Location is at Cairo, Heliopolis - Rotational working hours, the number of working hours are different **Every few Months**,...

**Job** Details**: - Experience Needed: - 1 To 2 Years- Career Level: - Entry Level (Junior Level / Fresh Grad)- Education Level: - Bachelor's Degree- Salary: - Confidential- Job Categories: - Customer Service/Support**Skills And Tools**: - Customer Service- Call Center- Customer Support- Customer Care- English- Computer Skills- Communication**Key...

About the job First Class Call Center Representative **Purpose of the job** Handle all the inquiries, requests and complaints of the customers which are received via inbound/outbound calls of the call center. Handle the received calls within the quality standards of the company to maintain company image, and to up-sell the products and services to maximize...

Sutherland (Cairo site) is hiring customer service representatives in Cairo - Highest Net salary in the market (12,000 NET + KPIs + Night shift allowance). - Fully Paid training + granted KPIs within training - Granted KPIs for the first 3 months - Medical and social insurance - 9 working hours including 1-hour break/ 2 days off per week - Transportation...

Sutherland (Cairo site) is hiring customer service representatives in Cairo - Highest Net salary in the market (9500 NET excluding KPIs + 1700 as KPIs). - Fully Paid training + granted KPIs within training - Granted KPIs for the first 3 months - Medical and social insurance - 9 working hours including 1-hour break/ 2 days off per week - Transportation...

Sutherland (Cairo site) is hiring customer service representatives in Cairo - Highest Net salary in the market (12,000 NET + KPIs + Night shift allowance). - Fully Paid training + granted KPIs within training - Granted KPIs for the first 3 months - Medical and social insurance - 9 working hours including 1-hour break/ 2 days off per week - Transportation...

**Responsibilities**: Answer customers’ inbound calls and provide accurate, satisfactory answers to their queries and concerns Doing Outbound calls in case of any follow up Handle complaints inquiries. Handle all the inbound/outbound calls in a timely manner Identify customer needs, research issues, resolve complaints, and provide solutions Confirm...

Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build sustainable relationships and engage...

Scope: **Responsibilities**: - Manages the call center team's real-time view system (Cisco). - Exports historical data and sales reports from Customer Relationship Management for use on the dashboard and performance analysis. - Monitors the call center process, investigates system faults in real time or in the past, and escalates as appropriate. -...

**About the role**: Handle all the inquiries, requests and complaints of the customers which are received via inbound/outbound calls of the call center. Handle the received calls within the quality standards of the company to maintain company image, and to up-sell the products and services to maximize revenues. **About you** **Education:** -...

Represent the company in a professional and a qualified manner. - Handle inbound calls for the company - Following up complicated customer calls when required. - Keep records of all incoming calls and inquires on the company’s database. - Identify customers’ needs and direct them to the concerned parties. - Conducting different surveys on customers’...

Job Title: Call Center Agent Job Nature: - 8 Working Hours + 1 Hour Break - Rotational Shifts (Maximum 2 AM for Ladies) - 5 Working Days Rotational (2 Days Off) Job Location: 6th of October City Job Benefits: - Social Insurance - Medical Insurance - Transportation (Door to Door for Ladies after 9 PM) - Promotion after 6 Months - Overtime & Overnight...

Job Title: Call Center Agent Job Nature: - 8 Working Hours + 1 Hour Break - Rotational Shifts (Maximum 2 AM for Ladies) - 5 Working Days Rotational (2 Days Off) Job Location: 6th of October City Job Benefits: - Social Insurance - Medical Insurance - Transportation (Door to Door for Ladies after 9 PM) - Promotion after 6 Months - Overtime & Overnight...

About the job We are looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is utilized to a maximum and that staff are well-organized and productive. An excellent call center manager must be an organized, reliable and results-driven...

Sutherland (Cairo site) is hiring customer service representatives in Cairo - Highest Net salary in the market (9500 Basic Net Salary + 1700 as KPIs). - Fully Paid training + granted KPIs within training - Granted KPIs for the first 3 months - Medical and social insurance - 9 working hours including 1-hour break/ 2 days off per week - Transportation provided...

Sutherland (Cairo site) is hiring customer service representatives in Cairo - Highest Net salary in the market (9500 Basic Net Salary + 1700 as KPIs). - Fully Paid training + granted KPIs within training - Granted KPIs for the first 3 months - Medical and social insurance - 9 working hours including 1-hour break/ 2 days off per week - Transportation provided...

**Our client is a one of leading companies in the field of Retail and Consumer Finance in Egypt** **Location: Heliopolis** **Industry: Retail and Consumer Finance** We are looking for a skilled **Call center manager **to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is...

**Job Description**: - Manages the call center team's; real-time view system (Cisco). - Exports historical data and sales reports from Customer Relationship Management for use on the dashboard and performance analysis. - Monitors the call center process, investigates system faults in real-time orthe pastand escalates as appropriate. - Monitors the...

Role Description **This is a full-time call center on-site role for a Customer Service Representative at our Cairo location**. As a Customer Service Representative, you will be responsible for providing support and satisfaction to our valued customers. Your day-to-day tasks will include addressing customer inquiries, resolving issues, ensuring excellent...