Retention Agent

Join the iSchool team as a Telesales Agent and play a key role in revolutionizing coding education for children. iSchool is a renowned e-learning company that offers an interactive online platform to teach programming and artificial intelligence to students aged 6 to 18. As a Telesales Agent, you will be responsible for reaching out to potential customers...

elmenus is a venture-backed food discovery platform with a total of $20M in funding based in Egypt. We are building a platform that combines a social, visual and personalized experience to help millions of people discover and order the food they will love. We are looking for the smartest, most impactful and passionate people to join our food loving team. We...

Our client is a leading financial company operating in Sudan & North Africa, Theare looking for an experienced** "Customer Care Manager"** to provide excellent customer care and to promote this idea throughout the organization. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and...

OLX Egypt is the leading marketplaces for selling and buying online in the region. Our aim is to upgrade people’s lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the...

Dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people’s lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the...

OLX Egypt is the leading marketplaces for selling and buying online in the region. Our aim is to upgrade people’s lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the...

**Company Overview**: Anitox partners with the world’s leading food producers to develop & deliver innovative programs to efficiently produce safer food. Anitox protects humans and animals against harmful pathogens and viruses which can enter the food chain through feed. We secure the food, feed and biofuels industries, helping to safely produce more from...

**Linum Consult’s client is a major organisation in Egypt. They are seeking a bilingual English - and Arabic-speaking CRM Director to join their team in Egypt.** **RESPONSIBILITIES** - Owning and focusing on the delivery of a world-class customer experience across touch points, by providing the best framework, and supporting the execution of touch points...

**Role Brief**: **What you will be working on here in Koinz**: - Demonstrating exemplary customer service skills in every interaction and ensuring timely, one-contact resolution with customers. - Managing merchant inquiries and live order operations. - Effectively de-escalating customer issues using empathy and conflict resolution skills. - Utilizing...

**Role Brief**: You’ll need to collect and analyze information from customers to offer the best resolution, you’ll support our customers via phone and handle disconnection issues and offline tasks alongside Covering operational outbreaks, Resolving and coordinating customer support requests. **What you will be working on here in Koinz**: -...

Role Brief: You’ll need to collect and analyze information from customers to offer the best resolution, you’ll support our customers via phone and handle disconnection issues and offline tasks alongside Covering operational outbreaks, Resolving and coordinating customer support requests. What you will be working on here in Koinz: - Demonstrating...

**YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.** Would you like to become part of the world's most international company in the world? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. DHL Express Egypt is the recognized market...

Callnovo Contact Center is a professional Canadian-based outsourced global call center with 16+ years of customer service outsourcing solutions. Currently, We are looking for an Experience Customer Retention Agent for one of our software account, who have German/English Bilingual languages ablilities. - Support German working time, 8 to 12 hours per day, 4...

**About Taager** **Our Mission** Our mission is to empower anyone to start and scale their e-commerce business. **Our Vision** We imagine a world where anyone gets the opportunity to sell online, make a living and get rich in an easy and risk-free way. A world where the magic of technology becomes accessible to the most talented of Merchants. **Role...

Accounting Specialist **Accountant required for a logistics company - specialized in Sea, Air & Land Freight, Transportation, Terminal, Warehousing & Clearance.** - Full-time **Position Summary**: The Accounting Specialist is responsible for handling a broad spectrum of accounting duties such as general bookkeeping, accounts payable and accounts...

**Why join us** **The Opportunity**: **Role Context;** - Excellent communication skills - Written & Verbal (English/Arabic). - Attention to detail - Proven track record of strong focus towards high levels of Quality and Customer Service - Ability to multi-task, depending on the criticality of the tasks. - Self-motivated and should be able to work under...

**Why join us** **The Opportunity**: **Role Context**: - Excellent communication skills - Written & Verbal (English/Arabic). - Attention to detail - Proven track record of strong focus towards high levels of Quality and Customer Service - Ability to multi-task, depending on the criticality of the tasks. - Self-motivated and should be able to work under...

**Why join us** **The Opportunity**: **Role Context**: - Excellent communication skills - Written & Verbal (French/English/Arabic). - Attention to detail - Proven track record of strong focus towards high levels of Quality and Customer Service - Ability to multi-task, depending on the criticality of the tasks. - Self-motivated and should be able to work...

**Why join us** **The Opportunity**: **Role Context;** - Excellent communication skills - Written & Verbal (English/Arabic). - Attention to detail - Proven track record of strong focus towards high levels of Quality and Customer Service - Ability to multi-task, depending on the criticality of the tasks. - Self-motivated and should be able to work under...

**Role purpose**: **Overview** - Managing BO,Chat,Mobile & Fixed channels in Egypt for VF IE Business. - Driving Key performance KPIs related to Customer Experience, Productivity, Compliance and Efficacy - Own WBR, MBR and QBR with IE partners and Internal stakeholders - Review capacity planning and delivery on periodic basis and provide inputs to Planning...