Senior Operations Manager

**_Brief:_** A BPO (Business Process Outsourcing) Senior Operations Manager is responsible for overseeing the day-to-day operations of client projects in a BPO environment. The Senior Operations Manager manages a team of managers and ensures that service level agreements are met or exceeded. **_ Key Responsibilities:_** - Manage a team of managers and...

**Company Description** Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business. We also provide...

**Company Description**: Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business. We also...

Location: City Scales Department: Operations Reports to: [Senior Management/CEO] Position Overview Key Responsibilities **⁠ ⁠Manage Daily Operations: Oversee all aspects of production related to engineering models and maquetes, ensuring smooth and efficient workflows.** **⁠ ⁠Team Leadership: Lead, mentor, and develop a diverse team of engineers...

Location: City Scales Department: Operations Reports to: [Senior Management/CEO] Position Overview Key Responsibilities **⁠ ⁠Manage Daily Operations: Oversee all aspects of production related to engineering models and maquetes, ensuring smooth and efficient workflows.** **⁠ ⁠Team Leadership: Lead, mentor, and develop a diverse team of engineers...

Decima International is a professional services company, providing project management and controls services to clients in the United States and the Middle East. Our mission is to become the premier professional services provider across all industry sectors we are engaged in. To accomplish this, Decima International's founders established a simple yet...

Tether, the founder of the first, largest, and most widely used stablecoin USD₮, is rapidly expanding into a wide range of sectors, including secure and unstoppable communication technologies, energy production, mining, and further fintech infrastructure. All of these themes share and are deeply rooted in the principles of Bitcoin, which include...

**About us**: Soum is on a mission to revolutionize e-commerce in the MENA region and beyond by building the most convenient and trustworthy re-commerce marketplace in the region. We're reshaping how C2C marketplaces operate, making buying and selling second-hand products seamless and reliable. Since our launch in July 2021, Soum has become one of the...

**The Big Picture** DigiSay Group is a media tech company that started in 2010 focusing initially on creator services including content management and distribution. Today DigiSay acts as a media group with subsidiaries providing end to end services around the content life-cycle from inception to monetization. DigiSay aims to focus on the media sector from a...

**Votre rôle**: ¤ Supervision of the customer support team to ensure compliance to performance targets (KPIs) and overall customer satisfaction. ¤ Conduct employee performance reviews in accordance with company policy. ¤ Ensure staff engagement and motivation all the time. ¤ Development of staff to ensure skills levels match both current and future...

The Role We're seeking a highly motivated and skilled Senior Manager that will be responsible for managing and driving strategic initiatives across the specific department, e.g., operations, technology, marketing, sales. This role will involve overseeing a team, ensuring the effective execution of business objectives, and collaborating with senior...

**Responsibilities**: - Review service quality, production systems, and client reporting within Payments & Clearing Operations - Analyze complex and variable issues to resolve issues and ensure team deliverables meet performance and quality expectations - Recommend quality reviews of cash management services, production systems, and client reporting -...

**Description**: We are seeking an experienced and detail-oriented **Senior content Operations Specialist** to oversee the full content lifecycle for our Video on Demand (VOD) platform. This role includes supervising a team of Operations Specialists responsible for content delivery, presentation, and data-driven optimization. As a key leader, you will drive...

**Company Description** talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part...

The Operations Manager will oversee daily operations, ensuring efficient business processes across departments. This role focuses on optimizing performance, driving operational excellence, and supporting strategic goals. **Key Responsibilities**: - ** Operational Oversight**: Manage daily operations, aligning them with strategic objectives. - ** Project...

About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

**Short Description**: **Role title: Senior Manager - External Affairs (F14)** **Function: Legal, Business Integrity & External Affairs - Vodafone Shared Operations** **Reports to: Head of Legal (General Counsel) & Regulatory Affairs** **Location: Flexible** The purpose of Vodafone Shared Operations is to connect for a better future. Our vision is to be the...

**IS Operation manager** **Purpose of the Job** The IS Operation Manager is a key role within the Information Technology department at Coptic Orphans, responsible for tactical operational management of the IS Operation functions, The incumbent will be responsible for leading and managing IS Operation team, managing and tracking all the operation tasks,...

**Date**:23 Jan 2025 **Company**:Air Arabia Egypt (E5) **Location**:Cairo, EG **Country**:EG **Job Purpose** To plan, manage, and monitor airside operations to ensure high performance standards, safety compliance, and seamless service delivery in line with company policies and customer expectations. This role ensures adherence to industry safety...

**The Role** Reporting to the Director of Payments, Risk and Fintech, you will be in charge of Wego Payment & Risk Operations, responsible to give our customers the best payment experience. **Your day to day involves**: - Team check-in and prioritization - Review payment and fraud system performance - Risk monitoring and response - Cross-functional...