Patient Support Program Intern

2 weeks ago


محافظة القاهرة, Egypt IQVIA Full time

**Key responsibilities**
- Welcoming the patients who are willing to be enrolled in PSP program with verbally consenting them and introduce them to the related program to their disease.
- Inform patients by explaining procedures; answering questions; providing information.
- Maintains communication and quality of the program by reporting problems either adverse events related to the products or quality technical complaints accompanied by using the devices.
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures. Capable of instructing others to provide them with a healthier way of life.
- Provides necessary coaching to reduce or eliminate behaviors that are considered high-risk.
- Register new patients on the platform specialized for the program.
- Submitting all patients’ complaints weather adverse event or quality complaints accompanied by assigned products of the program.
- Timely and accurate response to patient needs and inquiries, ensuring assistance within the required approved script.
- Establishes a compassionate environment by providing emotional, psychological, and spiritual support to patients.
- Maintains safety needs and follow proper communications protocol in case of an emergency.
- Accurately captures patient details following telephone interactions.

**Skills & Experience required**
- Ability to manage multiple programs in a timely and efficient manner.
- Good team-based interpersonal skills but also an ability to work independently.
- Energetic, dynamic and self-driven individual with excellent communication.
- Rotational Shifts for 6 days per week
- Qualifications & Other requirements:

- Interns and Fresh Graduates are welcomed
- Fluency in English/Arabic.
- Advanced MS Office skills.



  • محافظة القاهرة, Egypt IQVIA Full time

    **Position Overview** **Key responsibilities**: - Onboarding of the Patient Support program agents and Care Coaches, ensure the receipt of initial Project specific training and every 6 months refresher training. - Plans, controls and monitors development work while motivating a team. - Daily/weekly sporadic checks of the planned activities versus completed...


  • محافظة القاهرة, Egypt Texas Oncology Full time

    **Overview** **Texas Oncology's Covid 19 vaccine policy requires all new hires to be vaccinated or obtain an approved exemption before their start date. More information will be provided to you during the interview process.** **Texas Oncology** is looking for a **Patient Benefits Representative **to join our team!This full time position will support the...


  • محافظة القاهرة, Egypt IQVIA Full time

    ** Receiving patients/caregivers who are willing to be enrolled in IQVIA’s program with consenting them and introduce them to the related program.**: - ** Contracting, onboarding and training targeted pharmacies on the program flow and Application.**: - ** Answering pharmacist calls and address their queries as applicable.**: - ** Reporting of Adverse...


  • محافظة القاهرة, Egypt IQVIA Full time

    **Position Overview**: **Responsibilities**: - Provides primarily face-to-face coaching meetings for patients who suffer from critical disease. (Patient meetings could be outside Cairo in different Egypt governorates). - Contacts and performs initial meetings with patients who are eligible for health coaching programs during weekly field visits. - Visits...

  • Psp Patient Care

    1 week ago


    القاهرة, Egypt Axios International Full time

    **Position: PSP Patient Care** **Position Purpose** The **Patient Support Program Patient Care **will assist the Patient Care Leader in managing drug access program(s) in the region. The jobholder is required to help represent Axios in daily meetings with patients, doctors and carry out administrative duties which will be both field and office...


  • القاهرة, Egypt Ray-Cro Full time

    We are Looking for Patient Educator to Join our Team ! **Responsibilities**: 1-Communicating with patients suffering from chronic diseases that we support in our programs and helping them to manage their diseases to improve their quality of life. 2- Increasing awareness of our patients about their diseases. 3- Supporting patients to comply with their...


  • محافظة القاهرة, Egypt IQVIA Full time

    Position Overview Key responsibilities Providing primarily face-to-face coaching meetings for enrolled patients supported under the program for critical diseases such as cancer and multiple sclerosis. Patients’ meetings could be outside Cairo in different Egypt governorates. Contacts and performs initial meetings with patients who are eligible for health...


  • القاهرة الجديدة, Egypt Sandoz Full time

    **Major accountabilities**: - Support management of Patient Safety operational processes at Country Organization in ensuring compliance with global/local procedures, national and international regulations/ standards/guidelines for pharmacovigilance. - Manage collection, processing, documentation, reporting and follow-up of all adverse event reports for all...


  • القاهرة, Egypt Axios International Full time

    **Position: Patient Care Specialist** **Position Purpose** The purpose of the job is to assist in supervising the team and managing access program(s) in the region. The jobholder is required to help represent Axios in daily meetings with patients, doctors and carry out administrative duties which will be both field and office based. **Duties and...


  • القاهرة, Egypt Medtronic Full time

    At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. **A Day in the Life**:Make an impact on thousands of patients' lives by joining our Patient Contact Center team....


  • القاهرة, Egypt Yalent Full time

    **About AllCare**: At AllCare, we provide personalized primary care delivered directly to facilities across California. Our dedicated concierge service simplifies medical coordination, allowing care teams to focus on what matters most—caring for their residents. We are committed to improving patient experiences and outcomes through seamless scheduling,...


  • القاهرة, Egypt GSK Full time

    **Site Name**: Egypt - Cairo **Posted Date**: Nov 19 2024 Are you looking for a role that allows you to drive patient engagement and shape media effectiveness? If so, this Patient Empowerment Manager role could be an exciting opportunity to explore. As a Patient Empowerment Manager, you will lead the planning and execution of awareness campaigns in close...

  • Medical Doctor

    2 weeks ago


    القاهرة, Egypt Prodensa Group s.r.o. Full time

    Location: Germany (various locations) As a specialist or generalist in a specific internal medicine domain, you will provide high-quality care to patients, manage complex cases, and work collaboratively with multidisciplinary teams to deliver exceptional medical outcomes. Key Responsibilities: - Diagnose, treat, and manage internal medicine conditions. -...


  • القاهرة, Egypt Axios International Full time

    **Position: Senior **Business **Monitoring** **Position Purpose** The purpose of this role is to support the Business Monitoring Team in order to achieve objectives on a daily basis. The jobholder is required to help in daily tasks, according to project deadlines, with clear attention to detail and strict quality expectations. **Duties and...


  • القاهرة, Egypt Uber Full time

    **About the Role** **What you'll do** - Develop AV support operations procedures, issue workflows, policies and processes - Determine automated, self-service, and / or agent driven processes - Work with tech partners to define technical requirements - Develop customer, merchant, partner, and agent facing content including saved replies, help-articles and...

  • Clinical Reviewer

    4 weeks ago


    محافظة القاهرة, Egypt Texas Oncology Full time

    **Overview** **Texas Oncology's Covid 19 vaccine policy requires all new hires to be vaccinated or obtain an approved exemption before their start date. More information will be provided to you during the interview process.** **Texas Oncology** is looking for an **Insurance Reviewer **to join our team!This full time position will support Cedar Park...


  • محافظة القاهرة, Egypt IQVIA Full time

    JOIN IQVIA, The Human Data Science Company **Who are we?** **World Leader in health data in 140 countries**, IQVIA relies on its unique databases, expertise and analytical tools to provide **services and advisory solutions to health system actors**. **The IQVIA experience is**: - ** Evolving at the crossroads of 2 universes**, health and new...

  • Market Intelligence

    1 week ago


    محافظة القاهرة, Egypt IQVIA Full time

    **Who are we?** **World Leader in health data in 140 countries**, IQVIA relies on its unique databases, expertise and analytical tools to provide **services and advisory solutions to health system actors**. **The IQVIA experience is**: - ** Evolving at the crossroads of 2 universes**, health and new technologies - Contributing to **the improvement of...


  • القاهرة, Egypt Axios International Full time

    **Position**:Business Monitoring associate** **Position Purpose**: The purpose of this role is to assist the Business Monitoring Team in order to achieve objectives on a daily basis. The jobholder is required to help in daily tasks, according to project deadlines, with clear attention to detail and strict quality expectations. **Duties and...


  • محافظة القاهرة, Egypt Motorola Solutions Full time

    **Company Overview**: At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class. As a global leader in public safety and enterprise security, we create and connect the technologies that...