Customer Service Representative
3 weeks ago
We are seeking a highly skilled Customer Service Representative to join our team at ALFA Scan.
Key Responsibilities:
- Provide exceptional customer service via phone, email, and chat.
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Work collaboratively with internal teams to resolve customer complaints and concerns.
- Meet or exceed performance metrics and quality standards.
Requirements:
- Bachelor's degree from an accredited University.
- 0-3 years of generic business experience, preferably in a call center environment.
- Proficiency in Arabic and English languages, both spoken and written.
- Strong communication and influencing skills.
- Proficient in MS Office and typing skills (20 words/minute).
- Male candidates only.
- Graduates only.
- Age range: 21 to 28.
Work Conditions and Benefits:
- Rotational shifts.
- 8 working hours.
- 1 day off.
- Salary: 5,150 Gross (4,650 net + 585 kips).
- Work location: Mohandseen.
- Medical and social insurance provided.
How to Apply:
Kindly send your updated CV to [insert email] and mention (ALFA Scan) in the subject line.
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