Executive Director of Operations

4 weeks ago

Madīnat al Muqaţţam, Cairo, Egypt Whitecollars Full time
Job Overview

A high-level management position is available at Whitecollars, a reputable brand in the Islamic prayer beads and accessories industry.

The successful candidate will oversee daily operations, drive strategic growth, and ensure seamless business execution.

Key Responsibilities:

  • Strategic Planning
    • Develop and implement business strategies to achieve company objectives.
    • Analyze market trends and competitor activities to identify expansion opportunities.
  • Operational Management
    • Oversee day-to-day operations, including inventory management and customer service.
    • Implement efficient operational processes to optimize results.
  • Team Leadership
    • Manage and mentor a diverse team of sales, marketing, and support staff.
    • Conduct performance evaluations, provide feedback, and foster a positive work environment.
  • Financial Oversight
    • Prepare and manage budgets, financial reports, and forecasts.
    • Monitor financial performance and implement cost-control measures to maintain profitability.
  • Customer Relations
    • Develop and maintain strong relationships with key clients and suppliers.
    • Address and resolve customer issues or complaints professionally.
  • Marketing and Sales
    • Collaborate with the marketing team to create effective marketing strategies.
    • Analyze sales data and customer feedback to drive sales initiatives.
  • Compliance and Risk Management
    • Ensure compliance with relevant regulations and industry standards.
    • Identify potential risks and develop mitigation strategies.

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